Customer Support Representative Fultonville
Culligan, Fultonville, NY, United States
Customer Service Representative
Culligan Water is seeking an experienced and customer-oriented Customer Service Representative to join our team. This role involves direct interaction with customers to process orders, resolve inquiries, and support their ongoing needs. The ideal candidate will be highly organized, detail-oriented, and possess exceptional interpersonal and communication skills.
Key responsibilities include:
Handle order processing, customer account management, and issue resolution with accuracy and efficiency
Build strong customer relationships to support sales and service goals
Schedule service appointments and delivery orders
Coordinate with service and operations teams to ensure seamless scheduling and service delivery
Reach out to customers to schedule additional services or promote maintenance plans
Escalate unresolved issues to the appropriate department for further review and resolution
Qualifications include:
High school diploma or GED required
Minimum of 2 years of experience in a customer service role
Excellent time management and organizational skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong verbal and written communication skills
About Culligan:
Culligan is the global leader in delivering high-quality water treatment solutions for residential, commercial, and industrial customers. We offer a full range of technologically advanced products, including water softeners, filtration systems, drinking water systems, and complete whole-house filtration solutions.
Please note:
This location is independently owned and operated. All applications will be reviewed directly by the local ownership team, and hiring decisions will be made at the local level. For employment-related inquiries, please contact this location directly. Do not contact Culligan Corporate. Compensation: $18.00 per hour
Culligan Water is seeking an experienced and customer-oriented Customer Service Representative to join our team. This role involves direct interaction with customers to process orders, resolve inquiries, and support their ongoing needs. The ideal candidate will be highly organized, detail-oriented, and possess exceptional interpersonal and communication skills.
Key responsibilities include:
Handle order processing, customer account management, and issue resolution with accuracy and efficiency
Build strong customer relationships to support sales and service goals
Schedule service appointments and delivery orders
Coordinate with service and operations teams to ensure seamless scheduling and service delivery
Reach out to customers to schedule additional services or promote maintenance plans
Escalate unresolved issues to the appropriate department for further review and resolution
Qualifications include:
High school diploma or GED required
Minimum of 2 years of experience in a customer service role
Excellent time management and organizational skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong verbal and written communication skills
About Culligan:
Culligan is the global leader in delivering high-quality water treatment solutions for residential, commercial, and industrial customers. We offer a full range of technologically advanced products, including water softeners, filtration systems, drinking water systems, and complete whole-house filtration solutions.
Please note:
This location is independently owned and operated. All applications will be reviewed directly by the local ownership team, and hiring decisions will be made at the local level. For employment-related inquiries, please contact this location directly. Do not contact Culligan Corporate. Compensation: $18.00 per hour