Customer Service Representative
Iannarino Fullen Group, Scottsdale, AZ, United States
Customer Service Representative
Location:
Tempe, AZ 85282
Pay:
$18-$19 per hour (Weekly Pay)
Schedule:
Monday - Friday | 7:45 AM - 4 PM
Join a Company Built on Over a Century of Success
Since 1917, weve been at the forefront of innovation, growing into a trusted leader in channel marketing. For more than a century, top brands across every industry have relied on us to deliver results, build strong partnerships, and drive meaningful growth.
Today, we continue to evolvecombining our deep-rooted expertise with forward-thinking strategies to help our clients stay ahead in a constantly changing market. When you join our team, youre not just taking a jobyoure becoming part of a legacy defined by trust, innovation, and long-standing success.
If youre looking to make an impact, work with industry-leading brands, and be part of a company with both history and momentum, wed love to meet you.
Position Summary
Are you someone who enjoys helping others and solving problems? Join our dynamic team where customer experience is at the heart of everything we do. As a Customer Service Representative, you will play a key role in delivering exceptional service to our clients and customers through phone and email communication. Youll also be responsible for reviewing and processing claims, ensuring accuracy and compliance with client program requirements and company policies.
What Youll Do
Deliver outstanding customer service by responding to client inquiries with accuracy, efficiency, and professionalism
Research and resolve issues to ensure a positive client experience
Review and audit advertising and incentive claims for accuracy and compliance
Handle 25-50 phone calls per day while maintaining high service standards
Identify opportunities to improve processes, efficiency, and overall service delivery
What Were Looking For
High School Diploma or equivalent
Basic PC proficiency, including Microsoft Office (Outlook, Word, Excel)
At least 1 year of work experience preferred
Previous experience in customer service or a clerical/production environment is a plus
Strong organizational skills with the ability to manage multiple priorities
Excellent time management and attention to detail
Why Join Us?
Be part of a company with a rich history dating back to 1917 and a reputation as a trusted leader in channel marketing. Youll work alongside a supportive team, gain valuable experience, and contribute to programs used by some of the most recognized brands across industries.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
Sick Time
Location:
Tempe, AZ 85282
Pay:
$18-$19 per hour (Weekly Pay)
Schedule:
Monday - Friday | 7:45 AM - 4 PM
Join a Company Built on Over a Century of Success
Since 1917, weve been at the forefront of innovation, growing into a trusted leader in channel marketing. For more than a century, top brands across every industry have relied on us to deliver results, build strong partnerships, and drive meaningful growth.
Today, we continue to evolvecombining our deep-rooted expertise with forward-thinking strategies to help our clients stay ahead in a constantly changing market. When you join our team, youre not just taking a jobyoure becoming part of a legacy defined by trust, innovation, and long-standing success.
If youre looking to make an impact, work with industry-leading brands, and be part of a company with both history and momentum, wed love to meet you.
Position Summary
Are you someone who enjoys helping others and solving problems? Join our dynamic team where customer experience is at the heart of everything we do. As a Customer Service Representative, you will play a key role in delivering exceptional service to our clients and customers through phone and email communication. Youll also be responsible for reviewing and processing claims, ensuring accuracy and compliance with client program requirements and company policies.
What Youll Do
Deliver outstanding customer service by responding to client inquiries with accuracy, efficiency, and professionalism
Research and resolve issues to ensure a positive client experience
Review and audit advertising and incentive claims for accuracy and compliance
Handle 25-50 phone calls per day while maintaining high service standards
Identify opportunities to improve processes, efficiency, and overall service delivery
What Were Looking For
High School Diploma or equivalent
Basic PC proficiency, including Microsoft Office (Outlook, Word, Excel)
At least 1 year of work experience preferred
Previous experience in customer service or a clerical/production environment is a plus
Strong organizational skills with the ability to manage multiple priorities
Excellent time management and attention to detail
Why Join Us?
Be part of a company with a rich history dating back to 1917 and a reputation as a trusted leader in channel marketing. Youll work alongside a supportive team, gain valuable experience, and contribute to programs used by some of the most recognized brands across industries.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
Sick Time