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Office Specialist

Nebraska Government, Lincoln, NE, United States


Office Specialist (Open)

The Nebraska Game and Parks Commission has an exciting opportunity for those with a passion for sharing knowledge about hunting, fishing and outdoor activities. We are looking for a positive individual to join our Permits section to assist others over the phone with purchasing permits and answering general permit questions. Hours: Monday - Friday 8:00 5:00 pm Location: 2200 N 33rd Street, Lincoln NE 68503 Job Duties:
Assist customers over the phone with issuance of permits, certificates, licenses, and big game applications. Register hunters for the Harvest Information Program, and answer questions in accordance with State Statutes, Regulations and Orders.
Process application forms and payments for Nebraskaland magazine subscriptions.
Answer Permit Section and Lincoln Customer Service phone calls. Assist permit agents, both internal and external, with permit issuance inquiries.
Must be punctual with reliable attendance and willing to work in a fun, fast-paced environment.
This position is 100% in-office.
Other duties as assigned.
Requirements/Qualifications
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Other: Preference given for experience MS Office (Outlook, Word, Excel, Access).
Knowledge, Skills and Abilities: Knowledge of general office procedures. Strong customer service, and organizational skills. Communicate in person and by telephone, computer, email, and/or correspondence to exchange information and ideas and assist customers. Operate personal computer and cash register, printer, copier, calculator, and lift and move up to 35-pound containers.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.