Pre-Litigation Case Manager (Personal Injury)
Trevino Law Firm Inc, Valencia, CA, United States
Job Description
Job Description
Job Summary:
We are seeking a proactive and organized Pre-Litigation Case Manager to support our personal injury team. This role focuses on managing cases prior to litigation, ensuring clients receive exceptional care while building strong, well-documented claims for settlement. The ideal candidate thrives in a fast-paced environment and has a strong understanding of personal injury processes from intake through settlement or transfer to litigation.
Key Responsibilities:
- Manage personal injury cases during the pre-litigation phase
- Serve as the primary point of contact for clients, providing updates and guidance throughout the process
- Coordinate medical treatment and communicate/follow up with healthcare providers regarding care
· Communicate regularly with clients regarding treatment status, claim progress, and next steps
· Handle bodily injury and property damage claims and loss of use
· Assist in evaluating treatment progress, damages, and other case related documentation
- Verify insurance coverage and communicate with insurance adjusters
- Request, review, and organize medical records and billing statements
- Assist in liability investigations and gather supporting documentation (police reports, photos, witness statements)
- Monitor case progress, follow up on outstanding items, and ensure timely case movement
- Maintain detailed and accurate case notes in case management systems
Qualifications:
- 1-3+ years of experience in personal injury pre-litigation case management at a plaintiffs firm
- Strong knowledge of bodily injury and property damage insurance and settlement processes
- Excellent communication, negotiation, and customer service skills
- High level of organization and attention to detail
- Ability to manage multiple cases simultaneously
- Proficiency in Microsoft Office and legal/case management software- preferred knowledge in Filevine
Preferred Qualifications:
- Bilingual in English and Spanish
- Experience with high-volume personal injury firms
Job Description
Job Summary:
We are seeking a proactive and organized Pre-Litigation Case Manager to support our personal injury team. This role focuses on managing cases prior to litigation, ensuring clients receive exceptional care while building strong, well-documented claims for settlement. The ideal candidate thrives in a fast-paced environment and has a strong understanding of personal injury processes from intake through settlement or transfer to litigation.
Key Responsibilities:
- Manage personal injury cases during the pre-litigation phase
- Serve as the primary point of contact for clients, providing updates and guidance throughout the process
- Coordinate medical treatment and communicate/follow up with healthcare providers regarding care
· Communicate regularly with clients regarding treatment status, claim progress, and next steps
· Handle bodily injury and property damage claims and loss of use
· Assist in evaluating treatment progress, damages, and other case related documentation
- Verify insurance coverage and communicate with insurance adjusters
- Request, review, and organize medical records and billing statements
- Assist in liability investigations and gather supporting documentation (police reports, photos, witness statements)
- Monitor case progress, follow up on outstanding items, and ensure timely case movement
- Maintain detailed and accurate case notes in case management systems
Qualifications:
- 1-3+ years of experience in personal injury pre-litigation case management at a plaintiffs firm
- Strong knowledge of bodily injury and property damage insurance and settlement processes
- Excellent communication, negotiation, and customer service skills
- High level of organization and attention to detail
- Ability to manage multiple cases simultaneously
- Proficiency in Microsoft Office and legal/case management software- preferred knowledge in Filevine
Preferred Qualifications:
- Bilingual in English and Spanish
- Experience with high-volume personal injury firms