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SENIOR ACCOUNT CLERK (SR-13) [3 vacancies]

GovernmentJobs.com, Honolulu, HI, United States


Senior Account Clerk

If you're built for numbers, accuracy, and getting it done right, this is your moment! Start your rewarding career with the City and County of Honolulu today! Looking for a role where your accuracy and attention to detail keep financial records running smoothly? Look no further! The Department of Budget and Fiscal Services (BFS), Treasury Division, is seeking a reliable Senior Account Clerk. These full-time, permanent positions, located in Honolulu, involve billing, collecting, and reporting real property taxes and fees, assisting with delinquent accounts, and applying laws and procedures to support City revenue collection.
What You'll Do:
Lead enforcement of delinquent accounts by contacting taxpayers, assessing their financial situations, securing payment arrangements, and initiating liens or legal action when necessary.
Analyze and manage tax accounts by reviewing financial records, determining ability to pay, updating account information, and ensuring accurate billing and transactions.
Provide guidance and resolve account issues by explaining tax laws, handling disputes, processing refunds or adjustments, and assisting taxpayers with clear, professional communication.
Perform other related duties as required.
In the Tax Relief Section:
Review and process tax relief applications and deferral claims by auditing for accuracy, verifying eligibility, issuing refunds or adjustments, and supporting fraud prevention efforts.
Manage records and appeal processes by organizing documentation, tracking applications, handling hearings, updating files, and correcting data as needed.
Support taxpayers and community outreach by explaining tax credit programs, assisting applicants, and participating in events to increase public awareness.
Perform other related duties as required.
Special Work Requirements:
Work schedule is Monday - Friday from 7:45 a.m. until 4:30 p.m.
Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! Apply today and take the first step toward a lasting career!