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Patient Access Lead, Day Shift, Patient Access

Adventist HealthCare, Rockville, MD, United States


Patient Access Ed Registrar

Shady Grove Medical Center seeks to hire an experienced Patient Access ED Registrar who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As a Patient Access Lead, you will:
Rotate through all Patient Access areas and fill-in wherever needed to provide coverage.
Train and monitor activities of Patient Access Representatives for patient and family inquiries, registration and Bed Control activities.
Support Patient Access in updating patient information, processing insurance requirements and acts as liaison with other departments.
Exhibits leadership skills needed to support the department and to assist staff with adhering to departmental policies and procedures.
Exhibit an expert understanding of registration and contractual requirements of the various payers.
Promotes team building. Communicates well with Supervisor, co-workers and the administrative team.
Assist with auditing accounts and denial management.
Qualifications include:
Some college or post HS education preferred
Minimum of 5 years experience within a healthcare environment. Can include insurer or public health setting as well.
At least 5 years experience in patient registration and/or eligibility and benefits.
Ability to work independently and in a team environment.
Must maintain a high level confidentiality.
Must work well in stressful environments without compromising quality and accuracy.
Strong Customer Service skills.
Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency.
PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.
Ability to initiate and follow through on projects and work independently.
Strong written and verbal communication skills.
Work Schedule:
Employment Type: Full-time
Hours per Week: 40 hrs/week
Weekly Schedule: 10:30am-7pm
Shift Type: Days
Weekend Requirements: Yes
Holiday Requirements: Follow company holiday calendar
Shift Differential Eligible: Yes
Pay Range:
$21.55 - $28.87
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Non-Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.