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Member Services Representative

Crunch Fitness, San Clemente, CA, United States


Member Service Representative

If you've got main-character energy, we want you. Welcome to Crunch where the vibes are high and the judgment is low.
If you want a job that's fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. You'll greet members, hype people up, keep the club looking, and compete with your team like it's the Crunch Olympics. This is not a "sit quietly at a desk" job. This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.
WHAT'S IN IT FOR YOU
FREE gym membership
Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
Training + development so you actually grow
Real career opportunities we promote from within and are growing quickly
PT sales commission
A fun, loud, high-energy team that feels like a friend group
WHAT YOU'LL DO
Greet members like they're walking into a party
Give fun, confident club tours
Crush your membership sales goals
Book members for their KickOff appointment, so we can actually help them reach their goals!
Keep the club clean, organized, and aesthetic
Answer phones + help members with anything they need
Open/close the POS drawer + complete checklists
Join team meetings + club events
Be the person who makes someone's day better just by saying hi with your million dollar smile!
You're basically the club's social butterfly.
WHO YOU ARE
Outgoing, energetic, and coachable
Loves fitness, loves people even more
Customer service, sales, or hospitality experience = bonus
Available for 3 shifts per week (36 hours each)
Must be CPR/AED certified
Someone who can hype others up and take feedback like a champ
If you're the friend who always says "let's go," you'll thrive here.
ABOUT CRUNCH
Crunch is a No Judgment zone where everyone every body, every background comes to get stronger, feel better, and have fun doing it. We're known for:
Big energy
Colorful personality
Kickass group training
Making serious fitness actually fun
We take care of our members AND our team. When you grow, we grow.
WHERE YOU'LL WORK
SIR Fitness operates Crunch clubs across SoCal, including: Anaheim Orange Garden Grove Huntington Beach Fountain Valley Tustin San Clemente Vista Carmel Valley Eastlake Oceanside University Square Our clubs include:
Turf zones
Olympic lifting platforms
Group fitness studios
HIIT Zone classes
Hydromassage, tanning, lounges
Cycle studios, 3D body scanners, saunas (select clubs)
Personal training + nutrition coaching
Translation: You'll work in a gym that looks like a fitness influencer's dream.
WHY YOU'LL LOVE IT
You'll actually have fun at work
Meet new people every shift
Build real sales + customer service skills
Compete with your team (friendly trash talk encouraged)
Enjoy the gym + recovery zone before/after shifts
Be part of a growing company with real advancement
Compensation: $16.90 - $18.00 per hour