Front Desk Clerk-Crowne Plaza Virginia Beach, VA

Hotel Equities - - Responsibilities: Greet and welcome guests upon arrival, providing a warm and professional first impression; Manage guest check-in and check-out processes efficiently using the hotel's property management system; Handle guest reservations, cancellations, and modifications accurately and promptly; Respond to guest inquiries, requests, and complaints with professionalism and a solution-oriented approach; Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met