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Estate Gardening Manager Apex, North Carolina

Bland Landscaping Company, Raleigh, NC, United States


Position Overview

The Estate Gardening Manager is a hands‑on leadership role dedicated to the stewardship of our residential estate clients. You will serve as the primary point of contact for estate owners while leading a specialized team of foremen and their crews. This role requires a sophisticated blend of horticultural expertise, elite customer service, and operational management to ensure every estate reflects a “botanical garden” standard of excellence. You’ll lead by example, uphold accountability at all levels, promote teamwork, and ensure all teams practice safety protocols.
Key Responsibilities

Estate Stewardship & Customer Service

Primary Client Liaison:

Serve as the main field contact for estate owners; maintain proactive communication and professional on‑site relations.
Site Evals:

Conduct regular walk‑throughs with clients and site evaluations: compiling appropriate documentation to track site health & needs, solving landscape problems, meeting clients’ aesthetic goals.
Enhancement Management:

Act as the main contact for site enhancement sales and the installation process. Meeting monthly sales goals to improve and evolve the estate landscape.
Irrigation Oversight:

Monitor irrigation controllers and coordinate all necessary repairs to maintain optimal plant health.
Leadership of Production Teams

Training & Mentorship:

Continually train foremen and labor in proper horticulture guidelines and the "lean process" to ensure high‑quality, efficient work.
Field Execution:

Remain hands‑on with crews in the field, especially during the growing season, while ensuring all documentation and safety protocols are met.
Pruning & Care:

Demonstrate mastery of all pruning practices and ensure crews are trained in pruning techniques needed.
Winter & Seasonal Operations:

Coordinate work schedules for seasonal needs and snow removal efforts during winter months.
Operations & Accounting

Budget Oversight:

Provide production budgets for all crews and monitor the integrity of timesheets and work orders within the accounting system.
Asset Management:

Monitor equipment inventory, track repairs, and review equipment needs with the Department Manager.
Professional Development:

Stay informed of new practices in the green industry and maintain a commitment to ongoing learning and process improvement.
Personnel & Safety

Talent Management:

Oversee interviewing, hiring, and orientation for new hires; conduct performance reviews and document personnel actions for foremen and crews.
Safety Advocacy:

Enforce company safety policies, lead safety meetings, and ensure all personal protective equipment (PPE) is utilized correctly.
Benefits & Compensation

Salary Range:

$55,000 – $65,000 per year

(Based on experience and expertise).
Full medical benefits, including vision and dental coverage.
Company‑matched 401(k) retirement plan.
80 hours of annual Paid Time Off (PTO).

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