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RN Case Manager Field Based - Optum at Home - Little Rock, AR

UnitedHealth Group, Little Rock, AR, United States


$5,000 Sign-on Bonus!

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum Care at Home team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. This life‑changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

Registered Nurses in the Optum at Home program work with patients primarily in their home setting. They perform as part of a care team including a Nurse Practitioner, Behavioral Health Advocate, Care Navigator and other supporting team members. They deliver role appropriate patient care through in‑home visits, telephonic outreach and consultations, and interdisciplinary team activities.

The Registered Nurse may perform care and counsel of the ill, injured, or infirm, in the promotion and maintenance of health with individuals, groups, or both throughout the life span. They help to manage health problems and coordinate health care for the Optum at Home patients in accordance with State and Federal rules and regulations and the nursing standards of care. This includes (but is not limited to) assessment of health status, development, and implementation of plan of care, and ongoing evaluation of patient status and response to the plan of care. Clinical management is conducted in collaboration with other care team members.

Position Highlights & Primary Responsibilities

Assess the health status of members as within the scope of licensure and with the frequency established in the model of care

Establish goals to meet identified health care needs

Plan, implement and evaluate responses to the plan of care

Work collaboratively the multidisciplinary team to engage resources and strategies to address medical, functional, and social barriers to care

Works closely with mental health clinicians to help bridge the gap between mental and physical health

Consult with the patient's PCP, specialists, or other health care professionals as appropriate

Assess patient needs for community resources and make appropriate referrals for service

Facilitate the patient's transition within and between health care settings in collaboration with the primary care physician and other treating physicians

Completely and accurately document in patient's electronic medical record

Provide patients and family members with counseling and education regarding health maintenance, disease prevention, condition trajectory and need for follow up as appropriate during each patient visit

Verify and document patient and/or family understanding of condition, plan of care and follow up recommendations

Actively participate in organizational quality initiatives

Participate in collaborative multidisciplinary team meetings to optimize clinical integration, efficiency, and effectiveness of care delivery

Maintain credentials essential for practice, to include licensure, certification (if applicable) and CEUs

Demonstrate a commitment to the mission, core values and goals of UnitedHealthcare and its healthcare delivery including the ability to integrate values of compassion, integrity, performance, innovation and relationships in the care provided to our members

Required Qualifications

Current unrestricted licensure as a RN in state of practice

2+ years of experience as a Registered Nurse

Experience in assessing the medical needs of patients with complex behavioral, social and/or functional needs

Computer literate and able to navigate the Internet

Proven ability to work with diverse care teams in a variety of settings including non‑clinical settings (primarily patient homes)

Ability to travel up to 75% of the time for field based work

Valid driver's license and access to reliable transportation

Preferred Qualifications

Home health experience

Geriatric experience

Proven computer skills, including use of electronic medical records

Proven effective time management and communication skills

Proven excellent administrative and organizational skills and the ability to effectively communicate with seniors and their families

Physical Requirements

Ability to move a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations

Ability to spend at least 1 hour with a member in their home, which may be in understaffed or remote areas, in the presence of pets or individuals who are tobacco users

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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