HVAC Office Manager
Hoffman Cooling and Heating Inc, Los Angeles, CA, United States
Job Description
Job Description
About the Role:
Hoffman Cooling and Heating Inc. is looking for a dependable and motivated HVAC Office Manager to join our growing team in Los Angeles, CA. We're a hands-on, fast-moving company that values people who are organized, take initiative, and genuinely enjoy helping customers. In this role, you'll be a key part of our day-to-day operations—keeping things running smoothly while supporting both our team and our customers. We offer plenty of room to grow, with the opportunity for this position to develop into a full-time role as the company continues to expand.
Responsibilities:
* Oversee daily office operations and ensure efficient workflow.
* Manage scheduling and dispatching of HVAC technicians for service calls.
* Maintain accurate records of customer interactions and service agreements.
* Coordinate with suppliers and vendors for equipment and inventory.
* Provide exceptional customer support and resolve client inquiries.
* Assist with billing, payments, and job tracking
Requirements:
* Housecall Pro experience is a must.
* Experience as an office manager or in a similar administrative role preferred.
* Knowledge of HVAC systems and industry practices preferred.
* Excellent organizational and multitasking skills.
* Proficiency in office software and scheduling tools.
* Strong communication and interpersonal abilities.
* Ability to work independently and as part of a team.
* Customer-focused attitude with problem-solving skills.
About Us:
Hoffman Cooling and Heating Inc has been serving the Los Angeles community for 45 years, providing top-notch HVAC solutions. Our commitment to quality service and customer satisfaction has earned us a loyal client base, and our supportive work environment makes us a great place for employees to grow and thrive.
Job Description
About the Role:
Hoffman Cooling and Heating Inc. is looking for a dependable and motivated HVAC Office Manager to join our growing team in Los Angeles, CA. We're a hands-on, fast-moving company that values people who are organized, take initiative, and genuinely enjoy helping customers. In this role, you'll be a key part of our day-to-day operations—keeping things running smoothly while supporting both our team and our customers. We offer plenty of room to grow, with the opportunity for this position to develop into a full-time role as the company continues to expand.
Responsibilities:
* Oversee daily office operations and ensure efficient workflow.
* Manage scheduling and dispatching of HVAC technicians for service calls.
* Maintain accurate records of customer interactions and service agreements.
* Coordinate with suppliers and vendors for equipment and inventory.
* Provide exceptional customer support and resolve client inquiries.
* Assist with billing, payments, and job tracking
Requirements:
* Housecall Pro experience is a must.
* Experience as an office manager or in a similar administrative role preferred.
* Knowledge of HVAC systems and industry practices preferred.
* Excellent organizational and multitasking skills.
* Proficiency in office software and scheduling tools.
* Strong communication and interpersonal abilities.
* Ability to work independently and as part of a team.
* Customer-focused attitude with problem-solving skills.
About Us:
Hoffman Cooling and Heating Inc has been serving the Los Angeles community for 45 years, providing top-notch HVAC solutions. Our commitment to quality service and customer satisfaction has earned us a loyal client base, and our supportive work environment makes us a great place for employees to grow and thrive.