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Client Care and Project Mgmt Support

IICRC, Newport, KY, United States


Client Care/Project Management Support

Rainbow Restoration of Cinti/NKY is a full service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners. We are currently seeking a dynamic individual to fill a Client Care/Project Management Support position. This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers.
The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has excellent time management skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.
Basic Responsibilities:

Receive incoming calls in professional and courteous manner
Data entry for all new and ongoing jobs; maintains/audits all related documents
Scheduling of services; interacting with customers
Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
Assist Accounts Receivable as needed
Processes credit card payments
Maintains profile screening qualification site requirements including background checks
Assists with HR duties
Secure needed documents for jobs and upload into job processing system
Job Requirements:

Friendly, helpful personality and attitude with customer service focus
Computer literate with proficiency in the use of Microsoft Office
A willingness to learn other software programs key to our business.
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Team player who can work both independently and cooperatively
Benefits: Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation
Compensation: $0.16 - $0.32 per hour
At Rainbow International Restoration we're helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International franchise might be the place for you. Because for our family, this isn't just a job, it's a calling.