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Administrative Assistant

CRH, Lehigh Acres, FL, United States


Administrative Assistant

Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge.
Job Summary
This position will perform general administrative and dispatcher duties for the department it is assigned to. Individual will perform routine clerical functions and may support more than one department simultaneously.
Job Responsibilities
Assist customer with product questions, ordering, order tracking, complaints and problems
Enter orders into system for billing and delivery
Prepare quotes and coordinates mailings of literature and samples
Coordinate delivery schedules with dispatch
Retrieve needed information for credit department
Issue credits or debits accurately when applicable
Answering incoming calls and managing voice mails
Taking sales orders from sales representatives and customers by phone, radio, email and text message
Assisting walk-in counter customers
Receiving cash payments and running credit card approvals and check approvals
Categorizing, filing, scanning, and maintaining ship ticket copies and customer records for audit purposes
Printing and distributing e-mailed customer purchase orders
Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Job Requirements
Experience within the Paver or Masonry business a plus, but not mandatory
High school diploma / equivalent or a comparable combination of education, experience or training in related field
Proficient in Microsoft Office Suite
Good with basic math
Good organizational and problem solving skills
Experience with multi-line phone system
Attention to detail
Strong phone and verbal communication skills along with active listening
Ability to multi-task
Ability to sit for extended periods of time
Bending and some lifting
Extensive writing
Extensive phone and radio use
Able to provide assistance to others in moving heavier or bulkier objects
Bilingual (English & Spanish) preferred
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.