Principal Account Executive
Capital One National Association, Houston, TX, United States
The Lead Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer‑impacting issues to management within day‑to‑day responsibilities.
Responsibilities
Lead strategic department projects while supporting broader company initiatives
Identify departmental improvements and provide guidance on client‑impacting issues, focusing on holistic solutions across multiple clients
Coach and mentor peers
Coordinate and facilitate training for both new and existing Account Executives
Manage unique, complex partners of strategic importance to the network
Serve as a subject‑matter expert on authorization and settlement applications, as well as other internal systems and tools.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services
Preferred Qualifications
Bachelor’s Degree in Business, Finance, Information Technology, Engineering
8+ years of payments industry experience within financial services
Experience influencing key stakeholders, executive‑level clients or internal business partners
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation
McLean, VA: $151,900 - $173,400 for Principal Account Executive
Houston, TX: $138,100 - $157,700 for Principal Account Executive
Riverwoods, IL: $138,100 - $157,700 for Principal Account Executive
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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Responsibilities
Lead strategic department projects while supporting broader company initiatives
Identify departmental improvements and provide guidance on client‑impacting issues, focusing on holistic solutions across multiple clients
Coach and mentor peers
Coordinate and facilitate training for both new and existing Account Executives
Manage unique, complex partners of strategic importance to the network
Serve as a subject‑matter expert on authorization and settlement applications, as well as other internal systems and tools.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services
Preferred Qualifications
Bachelor’s Degree in Business, Finance, Information Technology, Engineering
8+ years of payments industry experience within financial services
Experience influencing key stakeholders, executive‑level clients or internal business partners
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation
McLean, VA: $151,900 - $173,400 for Principal Account Executive
Houston, TX: $138,100 - $157,700 for Principal Account Executive
Riverwoods, IL: $138,100 - $157,700 for Principal Account Executive
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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