Veterinary Client Service Representative
Innovetive Petcare, Houston, TX, United States
Veterinary Client Service Representative
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel together. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.
Some of the responsibilities you will own in this role:
Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient's immunizations and tests
Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
High school diploma
Weekend availability as needed
Must be able to lift 30-50 pounds
Benefits
Paid time off
Health insurance
Dental Insurance
Vision insurance
Employee discounts
Flexible schedules
401K with company match
Training and Career development
About West Houston Veterinary Medical Associates
West Houston Veterinary Medical Associates serves the dogs and cats of West Houston in Briar Forest, Texas. Our focus is on pet education, open communication, and patient-focused care. Our top-notch veterinary services include but are not limited to, allergy and dermatology, vaccinations, spay and neuter, dental care, laser therapy, pet counseling, in-house diagnostics, surgery, and wellness care for all life stages. Our team continually learns so that we can offer our patients the most up-to-date veterinary care with compassion and collaboration. We take every step to give pets the best possible care and the first step is our wonderful staff. West Houston Veterinary Medical Associates is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
West Houston Veterinary Medical Associates is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel together. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.
Some of the responsibilities you will own in this role:
Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient's immunizations and tests
Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
High school diploma
Weekend availability as needed
Must be able to lift 30-50 pounds
Benefits
Paid time off
Health insurance
Dental Insurance
Vision insurance
Employee discounts
Flexible schedules
401K with company match
Training and Career development
About West Houston Veterinary Medical Associates
West Houston Veterinary Medical Associates serves the dogs and cats of West Houston in Briar Forest, Texas. Our focus is on pet education, open communication, and patient-focused care. Our top-notch veterinary services include but are not limited to, allergy and dermatology, vaccinations, spay and neuter, dental care, laser therapy, pet counseling, in-house diagnostics, surgery, and wellness care for all life stages. Our team continually learns so that we can offer our patients the most up-to-date veterinary care with compassion and collaboration. We take every step to give pets the best possible care and the first step is our wonderful staff. West Houston Veterinary Medical Associates is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
West Houston Veterinary Medical Associates is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.