Hospitality Aide - Omnicom Chicago
Compass Group USA, Chicago, IL, United States
Rapport Hospitality Aide
Salary: $18/Hr-$22/Hr
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
R app ort invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Be coming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
Job Summary
The Hospitality Aide is responsible for creating a warm, welcoming, and professional environment for all clients, executives, and staff. This role supports daily operations by maintaining public areas, assisting with meetings, and serving as a key point of contact for reception and executive teams.
Key Responsibilities
Provide high-level internal and external customer service
Greet employees and visitors with professionalism, maintaining eye contact and a welcoming demeanor
Maintain cleanliness and organization of all office spaces, including work areas, conference rooms, lobby, and kitchen
Set up and reset conference rooms for meetings, ensuring furniture is properly arranged and presentable
Restock office, kitchen, and pantry supplies as needed
Monitor and remove trash at regular intervals
Maintain kitchen areas, ensuring sinks are clear and dishwashers are used effectively
Report maintenance issues and coordinate basic office equipment repairs
Support vendors (catering, AV, etc.) to ensure seamless service delivery
Provide basic office technology and administrative support
Follow all security, fire, health, and safety procedures
Conduct opening and closing walkthroughs as needed
Communicate effectively with team members and other departments
Stay aware of daily business activity and proactively address needs
Lift and move conference furniture up to 50 lbs as required
Perform additional duties as assigned
Preferred Qualifications
2 to 3 years of experience in hospitality, client service, housekeeping, or similar environments
Strong customer service mindset with a commitment to high service standards
Ability to multitask and prioritize in a fast-paced, client-facing environment
Excellent verbal communication and interpersonal skills
Basic computer and office equipment knowledge
High attention to detail and organizational skills
Reliable, punctual, and committed to operational excellence
Professional, discreet, and able to handle confidential information
Strong sense of ownership and accountability
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Req ID: 1504445
Rapport a specialized division of FLIK Hospitality Group
Salary: $18/Hr-$22/Hr
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
R app ort invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Be coming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
Job Summary
The Hospitality Aide is responsible for creating a warm, welcoming, and professional environment for all clients, executives, and staff. This role supports daily operations by maintaining public areas, assisting with meetings, and serving as a key point of contact for reception and executive teams.
Key Responsibilities
Provide high-level internal and external customer service
Greet employees and visitors with professionalism, maintaining eye contact and a welcoming demeanor
Maintain cleanliness and organization of all office spaces, including work areas, conference rooms, lobby, and kitchen
Set up and reset conference rooms for meetings, ensuring furniture is properly arranged and presentable
Restock office, kitchen, and pantry supplies as needed
Monitor and remove trash at regular intervals
Maintain kitchen areas, ensuring sinks are clear and dishwashers are used effectively
Report maintenance issues and coordinate basic office equipment repairs
Support vendors (catering, AV, etc.) to ensure seamless service delivery
Provide basic office technology and administrative support
Follow all security, fire, health, and safety procedures
Conduct opening and closing walkthroughs as needed
Communicate effectively with team members and other departments
Stay aware of daily business activity and proactively address needs
Lift and move conference furniture up to 50 lbs as required
Perform additional duties as assigned
Preferred Qualifications
2 to 3 years of experience in hospitality, client service, housekeeping, or similar environments
Strong customer service mindset with a commitment to high service standards
Ability to multitask and prioritize in a fast-paced, client-facing environment
Excellent verbal communication and interpersonal skills
Basic computer and office equipment knowledge
High attention to detail and organizational skills
Reliable, punctual, and committed to operational excellence
Professional, discreet, and able to handle confidential information
Strong sense of ownership and accountability
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Req ID: 1504445
Rapport a specialized division of FLIK Hospitality Group