Assistant Pro Shop Manager
Twice, Hillsborough, NC, United States
Overview
Occoneechee Golf Club is seeking an enthusiastic and customer-focused Pro Shop Assistant Manager to join our team. This role is essential in providing our members and guests with an exceptional golf experience while ensuring smooth and professional pro shop operations.
Schedule & Compensation
Must be available to work weekends and holidays
Full-time or part-time options may be available
Compensation based on experience
Experience Required
Previous experience in golf operations, retail, or customer service preferred.
Strong communication and interpersonal skills
Comfortable with POS systems, scheduling tools, and basic computer skills
Ability to multitask in a fast-paced environment
Knowledge of golf is a plus
Essential Responsibilities
Customer Service
Provide friendly, attentive, and professional service to all golfers and guests
Assist players with tee times, check-ins, and general inquiries
Maintain a welcoming environment and resolve customer issues promptly and effectively
Promote club events, merchandise, and services with a positive attitude
Pro Shop Operations & Management
Oversee daily pro shop functions, including opening/closing procedures
Manage retail displays, merchandising, and inventory levels
Process sales transactions accurately and efficiently
Assist with ordering, receiving, and stocking merchandise
Maintain a clean, organized, and visually appealing pro shop
Support coordination of golf events, tournaments, and member programs
Some golf course maintenance tasks may be asked
Team Support
Help train and guide pro shop staff
Lead by example in customer service standards and professionalism
Work collaboratively with the golf operations team to ensure smooth flow of daily activities
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Occoneechee Golf Club is seeking an enthusiastic and customer-focused Pro Shop Assistant Manager to join our team. This role is essential in providing our members and guests with an exceptional golf experience while ensuring smooth and professional pro shop operations.
Schedule & Compensation
Must be available to work weekends and holidays
Full-time or part-time options may be available
Compensation based on experience
Experience Required
Previous experience in golf operations, retail, or customer service preferred.
Strong communication and interpersonal skills
Comfortable with POS systems, scheduling tools, and basic computer skills
Ability to multitask in a fast-paced environment
Knowledge of golf is a plus
Essential Responsibilities
Customer Service
Provide friendly, attentive, and professional service to all golfers and guests
Assist players with tee times, check-ins, and general inquiries
Maintain a welcoming environment and resolve customer issues promptly and effectively
Promote club events, merchandise, and services with a positive attitude
Pro Shop Operations & Management
Oversee daily pro shop functions, including opening/closing procedures
Manage retail displays, merchandising, and inventory levels
Process sales transactions accurately and efficiently
Assist with ordering, receiving, and stocking merchandise
Maintain a clean, organized, and visually appealing pro shop
Support coordination of golf events, tournaments, and member programs
Some golf course maintenance tasks may be asked
Team Support
Help train and guide pro shop staff
Lead by example in customer service standards and professionalism
Work collaboratively with the golf operations team to ensure smooth flow of daily activities
#J-18808-Ljbffr