Customer Service Representative
Visionaire Partners, Cibolo, TX, United States
Customer Service Rep
Immediate opportunity for a Customer Service Rep to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Efficiently process a high volume of incoming orders and calls daily
Resolve internal and external inquiries regarding product sales and logistics
Provide accurate quotes on discounts, new inventory, and product specs to both clients and the sales team
Manage all touchpoints with the goal of solving issues on the first interaction
Assist with essential financial research, including collections and cash applications
This is a 6+ month contract position with potential to extend or convert to direct-hire in the Northeast San Antonio area. Enjoy an onsite work environment, 8am - 5pm.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS: 1-3 years of experience in a customer service role in a call center environment
Experience with internet-based phone systems
10-key by touch
MS Office proficiency
Detail-oriented
Excellent communication skills
High school diploma
PREFERRED SKILLS: 3-5 years of experience
Bachelor's degree
Associate's degree
Working knowledge of Oracle, CCAAS, or Salesforce
Must be authorized to work in the US. Sponsorships are not available.
Immediate opportunity for a Customer Service Rep to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Efficiently process a high volume of incoming orders and calls daily
Resolve internal and external inquiries regarding product sales and logistics
Provide accurate quotes on discounts, new inventory, and product specs to both clients and the sales team
Manage all touchpoints with the goal of solving issues on the first interaction
Assist with essential financial research, including collections and cash applications
This is a 6+ month contract position with potential to extend or convert to direct-hire in the Northeast San Antonio area. Enjoy an onsite work environment, 8am - 5pm.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS: 1-3 years of experience in a customer service role in a call center environment
Experience with internet-based phone systems
10-key by touch
MS Office proficiency
Detail-oriented
Excellent communication skills
High school diploma
PREFERRED SKILLS: 3-5 years of experience
Bachelor's degree
Associate's degree
Working knowledge of Oracle, CCAAS, or Salesforce
Must be authorized to work in the US. Sponsorships are not available.