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Senior Event Experience Manager - New York Hilton Midtown

Hilton Worldwide, Inc., New York, NY, United States


Job Description
Senior Event Experience Manager - New York Hilton Midtown (HOT0CIEK)

Work Locations
New York Hilton Midtown 1335 Avenue of the Americas New York 10019

Placed right in the heart of the action the New York Hilton Midtown is looking for its next Senior Event Experience Manager!

This hotel offers 1,878 elegantly appointed guestrooms and an impressive 150,000 square feet of versatile event space. With 49 meeting rooms, including the largest ballroom spanning 21,673 square feet, it’s an ideal destination for conferences, conventions, and upscale gatherings in the heart of Manhattan.

Our ideal candidate is an experienced hotel event professional with a minimum of two years of event planning and execution experience, including a proven track record of managing large‑scale programs of 500+ attendees for notable, high‑profile clients. They excel at overseeing multifaceted events, anticipating client needs, and coordinating cross‑departmental efforts with precision. Experience working within union properties or unionized environments is essential.

The candidate thrives in fast‑paced, high‑stakes settings, demonstrates exceptional communication and organizational skills, and consistently delivers elevated event experiences that align with both client expectations and hotel standards.

Shift Pattern:

The role operates within business hours Monday – Friday with required full availability to adjust work hours and work any day of the week, including weekends and holidays for client engagement.

Salary Range:

This is a salaried position starting in a range of $90,000.00 - $115,000.00 annually and will be aligned with the candidate’s experience and qualifications. This role qualifies to be part of Hilton’s Sales Incentive program.

The Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best‑in‑Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing:

Responsible for the successful execution of written sales & catering agreements for large‑scale and complex full‑service meetings, conventions, and events, as well as execution of all‑sized room blocks, catering events, and events as assigned.

Maintain liaison between the customer and their representatives and the Hotel by directing each hotel department as to their specific role in the pre‑planning and execution on‑site.

Maximize revenues and control expenses through effective negotiation of prices, services, upselling, and accurate forecasting.

Responsible for the direction of all catered events in partnership with Event Operations staff.

Ensure successful execution of the event and customer satisfaction to maintain loyalty and future business with the hotel/company.

What are we looking for?
We look for demonstration of these values:

Hospitality – We're passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We're leaders in our industry and in our communities.

Teamwork – We're team players in everything we do.

Ownership – We're the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

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