Advocate
Thearcyorkadams, California, MO, United States
## Description***Job summary:***Responsible for supporting, educating, and empowering individuals with intellectual/developmental disabilities and their families/caretakers.
Work to ensure that their basic needs are met, that they receive the services to which they are entitled and their rights as citizens are protected.
The Advocate works with local, state, and national organizations to improve the lives of individuals with disabilities.***Duties/Responsibilities:***1. Act as advocate between other agencies and client.2. Assist clients in defining the problem, developing options to correct or improve the situation, and choosing a course of action. Supporting the client in making decisions rather than making decisions for the client.
Encourage the client to take responsibility for their situation, acting as a facilitator.3. Remain informed about available resources in the community and beyond.4. Remain informed about federal, state, and local regulations that pertain to the needs and rights of individuals with intellectual and developmental disabilities.5. Network with professionals from other organizations to more effectively work in the best Interests of clients.6. Secure appropriate releases of information for each client.
Follow proper confidentiality protocol when sharing client information with others.7. Provide a hearing ear and appropriate counsel to clients when they feel troubled.8. Complete client records in a timely and appropriate manner: intake information, demographic information, individual goal and action plan, progress notes, releases of information, health records from other organizations, etc.
Assure client records are filed in a secure, safe location that is locked.9. Keep detailed records of every phone call, contact, visit, referral made on client’s behalf.10. Communicate with government entities about the unmet and inadequately met needs of intellectually/developmentally disabled individuals who live in home and community. When opportunities arise, speak publicly to educate the public about individuals with ID/DD and to advocate for individuals with ID/DD.11. Might be required to drive clients to appointments, visits, shopping, etc.
Clients will always be transported in agency-owned vehicles rather than personal vehicles.12. Might be required to pick up or deliver items for clients on occasion.13. Other tasks as assigned by the supervisor***Accommodations:***The employee is responsible for making the employer aware of the need for accommodation. The Arc will make accommodations to an extent possible.
Accommodations cannot impact effectiveness of the employee and cannot cause undue business hardship to The Arc or its programs.* Knowledge of state and federal regulations pertinent to intellectual/developmental disabilities* Appropriate means of communication and interaction with clients from diverse socio-economic backgrounds, races and ethnicities, religions, etc.* problem-solving and critical thinking* Mastery of English language* Basic math* Basic principles of social work* Typical office computer software* Very good oral and written communication skills* interpersonal skills that put people at ease* Network with professionals from other organizations in the best interests of the client and The Arc of York and Adams Counties* Obtain and integrate bits of information effectively* Coordinate multiple efforts* Time management* Work independently* Maintain confidentiality* Prioritize client needs within and among cases***Skills/Requirements to perform tasks may include but not limited to***: * Frequently use hands to finger, handle, and reach with arms and hands below or at the waist level and above shoulder height.* Be able to pull, push, lift, or carry.* Be able to stoop, squat, kneel, crouch, crawl.* Constantly be able to talk or communication, hear, taste, or smell.* Specific vision abilities may include close vision; color vision and the ability to adjust focus.* Be exposed to all outside weather conditions (including but not limited to sun, rain, heat, cold, snow, etc.), dust, and fumes while working.* Noise level in the work environment is low to moderate.
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Work to ensure that their basic needs are met, that they receive the services to which they are entitled and their rights as citizens are protected.
The Advocate works with local, state, and national organizations to improve the lives of individuals with disabilities.***Duties/Responsibilities:***1. Act as advocate between other agencies and client.2. Assist clients in defining the problem, developing options to correct or improve the situation, and choosing a course of action. Supporting the client in making decisions rather than making decisions for the client.
Encourage the client to take responsibility for their situation, acting as a facilitator.3. Remain informed about available resources in the community and beyond.4. Remain informed about federal, state, and local regulations that pertain to the needs and rights of individuals with intellectual and developmental disabilities.5. Network with professionals from other organizations to more effectively work in the best Interests of clients.6. Secure appropriate releases of information for each client.
Follow proper confidentiality protocol when sharing client information with others.7. Provide a hearing ear and appropriate counsel to clients when they feel troubled.8. Complete client records in a timely and appropriate manner: intake information, demographic information, individual goal and action plan, progress notes, releases of information, health records from other organizations, etc.
Assure client records are filed in a secure, safe location that is locked.9. Keep detailed records of every phone call, contact, visit, referral made on client’s behalf.10. Communicate with government entities about the unmet and inadequately met needs of intellectually/developmentally disabled individuals who live in home and community. When opportunities arise, speak publicly to educate the public about individuals with ID/DD and to advocate for individuals with ID/DD.11. Might be required to drive clients to appointments, visits, shopping, etc.
Clients will always be transported in agency-owned vehicles rather than personal vehicles.12. Might be required to pick up or deliver items for clients on occasion.13. Other tasks as assigned by the supervisor***Accommodations:***The employee is responsible for making the employer aware of the need for accommodation. The Arc will make accommodations to an extent possible.
Accommodations cannot impact effectiveness of the employee and cannot cause undue business hardship to The Arc or its programs.* Knowledge of state and federal regulations pertinent to intellectual/developmental disabilities* Appropriate means of communication and interaction with clients from diverse socio-economic backgrounds, races and ethnicities, religions, etc.* problem-solving and critical thinking* Mastery of English language* Basic math* Basic principles of social work* Typical office computer software* Very good oral and written communication skills* interpersonal skills that put people at ease* Network with professionals from other organizations in the best interests of the client and The Arc of York and Adams Counties* Obtain and integrate bits of information effectively* Coordinate multiple efforts* Time management* Work independently* Maintain confidentiality* Prioritize client needs within and among cases***Skills/Requirements to perform tasks may include but not limited to***: * Frequently use hands to finger, handle, and reach with arms and hands below or at the waist level and above shoulder height.* Be able to pull, push, lift, or carry.* Be able to stoop, squat, kneel, crouch, crawl.* Constantly be able to talk or communication, hear, taste, or smell.* Specific vision abilities may include close vision; color vision and the ability to adjust focus.* Be exposed to all outside weather conditions (including but not limited to sun, rain, heat, cold, snow, etc.), dust, and fumes while working.* Noise level in the work environment is low to moderate.
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