Enterprise Solutions Engineer - Americas
P2P, San Francisco, CA, United States
As a Solutions Engineer at Ashby, you’ll be at the forefront of our sales efforts with our customers, partnering closely with Enterprise Account Executives to secure both the technical and commercial win with companies with 1k+ employees. Your goal with each customer is to show how Ashby supports their unique needs, and highlight how our platform can transform the way they hire. To do this effectively, you'll develop deep expertise in our product, gain insights into our competitors, and have a deep understanding of the challenges Talent Acquisition teams face.
You’ll play a crucial role in our Enterprise cycles, where you will deliver personalized product demonstrations, facilitate well-structured product trials, and coordinate comprehensive and insightful RFP responses. Success in this role means using your discovery skills, empathy for our customers, and product knowledge to clearly articulate the transformative impact Ashby can have on their business.
As a Solutions Engineer, you want to be selling a product that customers fall in love with. There’s nothing better than seeing a prospect’s jaw literally drop in the middle of a demo, and it only happens when you have a solution that solves real pain for someone. At Ashby it happens daily.
When prospects are eager to buy—something that happens often because our product truly stands out—you’ll know you’re hitting the mark!
You Could Be a Great Fit If
You have experience as a Sales Engineer / Solutions Consultant supporting many complex, multi-stakeholder, 6+ month, $100k ARR+ SaaS sales cycles for a complex product in a team-selling motion.
You have developed deep product expertise across a suite of solutions. You’re well regarded as a subject-matter expert by your peers today.
You love to learn, and can quickly connect the dots between new concepts, product capabilities, and business outcomes.
You demonstrate mastery of clear communication. You ask questions with precision and listen for nuance in answers. You explain complex concepts in simple terms and can articulate the business impact of features.
You’re a builder - you get energy from digging into problems and finding unique solutions, and you love working in a fast paced organization.
You’re adept at creating and delivering tailored demos that span a broad range of product capabilities. You are comfortable adapting on the fly based on customer questions.
You proactively engage AEs to distribute the work of progressing deals towards a commercial win.
You are a partner to the product org, translating customer feedback into requirements that have resulted in product enhancements.
You have spent time with HR or Talent teams, and you have a high level of empathy for the work they do day to day—their pain is our pain.
Bonus Points For
Familiarity with recruiting workflows and data in Applicant Tracking Systems.
Demo infrastructure or demo engineering experience.
Value engineering / consulting experience, building bespoke and quantifiable business cases.
Examples Of Things You’ll Work On
Help win new marquee accounts! Our buyers have nuanced and detailed requirements that you’ll address in a systematic way to maintain deal momentum.
Build upon our existing demo environments to craft compelling narratives to showcase product capabilities.
Design repeatable processes to make the solutions engineering team a well oiled machine as we scale.
Why become an SE at Ashby?
Incredible Product-Market Fit: Our solutions address critical pain points in the talent and recruiting ecosystem. The challenges our clients face aren't merely operational; they stem from a sector that has historically struggled to keep up with the evolving needs of global talent teams. Ashby stands out by offering not just answers but transformation.
Revolutionizing an Under-served Market: The gap between what talent teams need and what traditional software offers is wide, but Ashby is bridging it. We bring a product endowed with versatility and innovative capabilities. Our solutions allow teams to strive for hiring excellence through efficiency, agility, and continuous improvement.
A Canvas for Creativity and Impact: At Ashby, Solutions Engineers have the opportunity to sculpt our offerings across a vast range of product capabilities. The platform empowers you to get creative and solutions that continuously exceed expectations. Your work directly contributes to reshaping how companies attract, hire, and retain talent.
Becoming a Solutions Engineer at Ashby means being at the forefront of a transformation in the talent acquisition landscape. Here, your contributions have the power to make a tangible impact on our clients’ success and the industry at large.
Reasons You Shouldn’t Apply
If iteration and innovation makes you anxious, and you’re more about sticking to the tried-and-true, this role may not be the right fit.
Each customer has unique challenges, and it’s important you’re excited by the complexity of the issues, not the size of the deal.
You are not comfortable combining both deep technical expertise and business acumen to build powerful justifications for purchase.
If a fast-paced and ever-evolving work setting makes you uncomfortable, the dynamic environment at Ashby may be more challenging than rewarding.
Should you see feedback more as a critique than a catalyst for growth, the collaborative and improvement-driven culture at Ashby may not suit your style.
Interview Process
Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:
Recruiter Interview: 30 minutes
Hiring Manager Interview: 60 minutes
Demo Role Play & Strategy Exercise: 60 minutes
Closing Questions: 15 minutes
Benefits
Sell a product that our customers are truly excited about.
Unlimited PTO with four weeks recommended per year.
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
$100/month education budget with more expensive items (such as conferences) covered with manager approval.
10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby — do it when you feel financially comfortable.
In the US, top‑line health insurance for you and your dependents with 100% of all premiums covered by us, flexible spending accounts and 401K match. We also offer up to 12 weeks of fully paid family/parental leave for all caregivers.
Compensation Range: $170,000 - $243,750
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
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You’ll play a crucial role in our Enterprise cycles, where you will deliver personalized product demonstrations, facilitate well-structured product trials, and coordinate comprehensive and insightful RFP responses. Success in this role means using your discovery skills, empathy for our customers, and product knowledge to clearly articulate the transformative impact Ashby can have on their business.
As a Solutions Engineer, you want to be selling a product that customers fall in love with. There’s nothing better than seeing a prospect’s jaw literally drop in the middle of a demo, and it only happens when you have a solution that solves real pain for someone. At Ashby it happens daily.
When prospects are eager to buy—something that happens often because our product truly stands out—you’ll know you’re hitting the mark!
You Could Be a Great Fit If
You have experience as a Sales Engineer / Solutions Consultant supporting many complex, multi-stakeholder, 6+ month, $100k ARR+ SaaS sales cycles for a complex product in a team-selling motion.
You have developed deep product expertise across a suite of solutions. You’re well regarded as a subject-matter expert by your peers today.
You love to learn, and can quickly connect the dots between new concepts, product capabilities, and business outcomes.
You demonstrate mastery of clear communication. You ask questions with precision and listen for nuance in answers. You explain complex concepts in simple terms and can articulate the business impact of features.
You’re a builder - you get energy from digging into problems and finding unique solutions, and you love working in a fast paced organization.
You’re adept at creating and delivering tailored demos that span a broad range of product capabilities. You are comfortable adapting on the fly based on customer questions.
You proactively engage AEs to distribute the work of progressing deals towards a commercial win.
You are a partner to the product org, translating customer feedback into requirements that have resulted in product enhancements.
You have spent time with HR or Talent teams, and you have a high level of empathy for the work they do day to day—their pain is our pain.
Bonus Points For
Familiarity with recruiting workflows and data in Applicant Tracking Systems.
Demo infrastructure or demo engineering experience.
Value engineering / consulting experience, building bespoke and quantifiable business cases.
Examples Of Things You’ll Work On
Help win new marquee accounts! Our buyers have nuanced and detailed requirements that you’ll address in a systematic way to maintain deal momentum.
Build upon our existing demo environments to craft compelling narratives to showcase product capabilities.
Design repeatable processes to make the solutions engineering team a well oiled machine as we scale.
Why become an SE at Ashby?
Incredible Product-Market Fit: Our solutions address critical pain points in the talent and recruiting ecosystem. The challenges our clients face aren't merely operational; they stem from a sector that has historically struggled to keep up with the evolving needs of global talent teams. Ashby stands out by offering not just answers but transformation.
Revolutionizing an Under-served Market: The gap between what talent teams need and what traditional software offers is wide, but Ashby is bridging it. We bring a product endowed with versatility and innovative capabilities. Our solutions allow teams to strive for hiring excellence through efficiency, agility, and continuous improvement.
A Canvas for Creativity and Impact: At Ashby, Solutions Engineers have the opportunity to sculpt our offerings across a vast range of product capabilities. The platform empowers you to get creative and solutions that continuously exceed expectations. Your work directly contributes to reshaping how companies attract, hire, and retain talent.
Becoming a Solutions Engineer at Ashby means being at the forefront of a transformation in the talent acquisition landscape. Here, your contributions have the power to make a tangible impact on our clients’ success and the industry at large.
Reasons You Shouldn’t Apply
If iteration and innovation makes you anxious, and you’re more about sticking to the tried-and-true, this role may not be the right fit.
Each customer has unique challenges, and it’s important you’re excited by the complexity of the issues, not the size of the deal.
You are not comfortable combining both deep technical expertise and business acumen to build powerful justifications for purchase.
If a fast-paced and ever-evolving work setting makes you uncomfortable, the dynamic environment at Ashby may be more challenging than rewarding.
Should you see feedback more as a critique than a catalyst for growth, the collaborative and improvement-driven culture at Ashby may not suit your style.
Interview Process
Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:
Recruiter Interview: 30 minutes
Hiring Manager Interview: 60 minutes
Demo Role Play & Strategy Exercise: 60 minutes
Closing Questions: 15 minutes
Benefits
Sell a product that our customers are truly excited about.
Unlimited PTO with four weeks recommended per year.
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
$100/month education budget with more expensive items (such as conferences) covered with manager approval.
10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby — do it when you feel financially comfortable.
In the US, top‑line health insurance for you and your dependents with 100% of all premiums covered by us, flexible spending accounts and 401K match. We also offer up to 12 weeks of fully paid family/parental leave for all caregivers.
Compensation Range: $170,000 - $243,750
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
#J-18808-Ljbffr