Regional Operations Manager - Field Operations
SouthernCarlson, Inc., Orlando, FL, United States
Regional Operations Manager - Field Operations
Posted Tuesday, April 21, 2026 at 5:00 AM
Regional Operations Manager
Schedule: Monday-Friday | Day Shift
Hourly Range: Dependent on experience
About Us
SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.
Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.
Our Core Values
Provide Fanatical Service: We don’t just talk about service—we live it. Fanatical service means treating every challenge like our own, going ahead to deliver faster, better solutions that exceed expectations.
Act With Urgency: In our industry, time is everything. Whether it’s a quote, an answer, a delivery, or a solution—urgency isn’t optional. We respond quickly, because every second matters.
Earn & Maintain Trust: Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.
Continuously Improve: We’re committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.
SUMMARY
The Regional Operations Manager is responsible for achieving the region’s profit margins and revenues and will be involved in all strategies and issues affecting the region’s operations and customer relationships.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide strategic and tactical leadership to branch operations within the region.
Partner with the Divisional or Regional Sales Manager to drive overall performance and achieve business objectives.
Mentor, coach, and develop Branch Managers to enhance leadership effectiveness and team performance.
Promote a culture of accountability, ownership, and continuous improvement across all branches.
Collaborate with operational and corporate teams to review procedures, streamline processes, and enhance efficiency.
Direct the implementation and execution of operational policies, practices, and compliance standards across all branches.
Analyze and resolve complex operational challenges at both the strategic and branch level.
Establish and achieve performance objectives for regional operations teams.
Prepare and deliver monthly regional performance reports to leadership.
Develop, implement, and monitor action plans to address performance issues and ensure sustainable results.
Foster a safe, customer‑focused, and service‑driven work environment.
Perform other related duties as assigned.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor’s degree in Business or relevant field is preferred.
Minimum of five years of successful experience in an operations management role, preferably in a related industry.
Minimum of two years of management experience with a demonstrated ability to lead people and get results through others.
Strong business acumen with an ability to understand and communicate SouthernCarlson’s business marketplace and value proposition.
KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS
Strong analytical and solid judgment skills with proven problem‑solving capability.
Ability to organize and manage multiple priorities.
Effective oral and written communication skills.
Demonstrated computer skills in Word, Excel and web navigation.
Ability to travel throughout region on a regular basis.
Why You’ll Love Working With Us
Compensation: Salary
Team Culture: Family‑oriented, collaborative environment
Comprehensive Benefits: Medical, Dental, Vision
Retirement: 401(k) with company match
Time Off: Paid Time Off (PTO) and holidays
Career Growth: Advancement opportunities with a growing national brand
Equal Opportunity Employer
At SouthernCarlson, we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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Posted Tuesday, April 21, 2026 at 5:00 AM
Regional Operations Manager
Schedule: Monday-Friday | Day Shift
Hourly Range: Dependent on experience
About Us
SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.
Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.
Our Core Values
Provide Fanatical Service: We don’t just talk about service—we live it. Fanatical service means treating every challenge like our own, going ahead to deliver faster, better solutions that exceed expectations.
Act With Urgency: In our industry, time is everything. Whether it’s a quote, an answer, a delivery, or a solution—urgency isn’t optional. We respond quickly, because every second matters.
Earn & Maintain Trust: Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.
Continuously Improve: We’re committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.
SUMMARY
The Regional Operations Manager is responsible for achieving the region’s profit margins and revenues and will be involved in all strategies and issues affecting the region’s operations and customer relationships.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provide strategic and tactical leadership to branch operations within the region.
Partner with the Divisional or Regional Sales Manager to drive overall performance and achieve business objectives.
Mentor, coach, and develop Branch Managers to enhance leadership effectiveness and team performance.
Promote a culture of accountability, ownership, and continuous improvement across all branches.
Collaborate with operational and corporate teams to review procedures, streamline processes, and enhance efficiency.
Direct the implementation and execution of operational policies, practices, and compliance standards across all branches.
Analyze and resolve complex operational challenges at both the strategic and branch level.
Establish and achieve performance objectives for regional operations teams.
Prepare and deliver monthly regional performance reports to leadership.
Develop, implement, and monitor action plans to address performance issues and ensure sustainable results.
Foster a safe, customer‑focused, and service‑driven work environment.
Perform other related duties as assigned.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor’s degree in Business or relevant field is preferred.
Minimum of five years of successful experience in an operations management role, preferably in a related industry.
Minimum of two years of management experience with a demonstrated ability to lead people and get results through others.
Strong business acumen with an ability to understand and communicate SouthernCarlson’s business marketplace and value proposition.
KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS
Strong analytical and solid judgment skills with proven problem‑solving capability.
Ability to organize and manage multiple priorities.
Effective oral and written communication skills.
Demonstrated computer skills in Word, Excel and web navigation.
Ability to travel throughout region on a regular basis.
Why You’ll Love Working With Us
Compensation: Salary
Team Culture: Family‑oriented, collaborative environment
Comprehensive Benefits: Medical, Dental, Vision
Retirement: 401(k) with company match
Time Off: Paid Time Off (PTO) and holidays
Career Growth: Advancement opportunities with a growing national brand
Equal Opportunity Employer
At SouthernCarlson, we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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