
Production Support Engineer (South Jordan)
TSR Consulting, South Jordan, UT, United States
Job Title: Production Support Engineer / SRE
Duration: 12 Months Contract to Hire
Work Mode: Hybrid (3 Days Office)
Location – South Jordan Utah 84095
Must:
Hard Skill
Unix/Linux Hands on Exp
SQL
Real hands-on querying
DB2 or Sybase Exp
Production Support / Incident Management Exp
Scripting Exp (Python, Shell)
Will be automating manual tasks they will be doing
Trade Lifecyle Knowledge
Plus :
Batch's Exp
Autosys Exp
Financial Services Exp BIG PLUS
The global Reliability and Production Engineering team supports technology provided by FFT and used directly by the business. This is an exciting opportunity to join as an Associate and help shape the next evolution of our FFT platform, working in conjunction with the businesses, developers, outside counterparties and regulatory bodies. We are looking for dynamic, curious, thought leaders who exhibit strong technical skills having experienced a wide variety of technologies. A successful candidate will apply these skills while troubleshooting system incidents, improving system stability, driving hygiene initiatives and delivering innovation and automation that creates efficiency and consistency.
Responsibilities:
- Building strong technical partnerships with local and global development teams in order to allow production management to partner in system, environment and plant improvement. Enabling the adoption of DevOps collaboration.
- Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) and on-board support for new business areas or renovated systems.
- Chairing outage resolution conference calls, managing significant incidents and coordinating communications with operations and trading desk users globally.
- Initiating, growing and shaping processes, procedures and strategies to make the team more efficient.
- Looking at our current use of automation and to enhance and improve automated issue handling as well as driving the reduction of toil through new implementations of automation.
- Acting as a primary escalation /communication point between Application development teams and Business Units
- Challenging existing practices to strive for continuous improvement
Qualifications:
This is a diverse role which provides great personal development opportunities and will suit an astute application support analyst with an appetite for responsibility, front office business contact, hands-on technology exposure and daily challenge in a dynamic environment.
- Intermediate knowledge of UNIX operating systems
- Strong understanding of relational database concepts and basic SQL syntax
- Familiarity with client/server-based application architectures.
- Prior financial services industry experience
- Prior application support experience
- Python/Perl and shell scripting
- Excellent prioritization and time management
- An analytical approach to problem solving
- Client facing
- Strong written and verbal communication skills
Duration: 12 Months Contract to Hire
Work Mode: Hybrid (3 Days Office)
Location – South Jordan Utah 84095
Must:
Hard Skill
Unix/Linux Hands on Exp
SQL
Real hands-on querying
DB2 or Sybase Exp
Production Support / Incident Management Exp
Scripting Exp (Python, Shell)
Will be automating manual tasks they will be doing
Trade Lifecyle Knowledge
Plus :
Batch's Exp
Autosys Exp
Financial Services Exp BIG PLUS
The global Reliability and Production Engineering team supports technology provided by FFT and used directly by the business. This is an exciting opportunity to join as an Associate and help shape the next evolution of our FFT platform, working in conjunction with the businesses, developers, outside counterparties and regulatory bodies. We are looking for dynamic, curious, thought leaders who exhibit strong technical skills having experienced a wide variety of technologies. A successful candidate will apply these skills while troubleshooting system incidents, improving system stability, driving hygiene initiatives and delivering innovation and automation that creates efficiency and consistency.
Responsibilities:
- Building strong technical partnerships with local and global development teams in order to allow production management to partner in system, environment and plant improvement. Enabling the adoption of DevOps collaboration.
- Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) and on-board support for new business areas or renovated systems.
- Chairing outage resolution conference calls, managing significant incidents and coordinating communications with operations and trading desk users globally.
- Initiating, growing and shaping processes, procedures and strategies to make the team more efficient.
- Looking at our current use of automation and to enhance and improve automated issue handling as well as driving the reduction of toil through new implementations of automation.
- Acting as a primary escalation /communication point between Application development teams and Business Units
- Challenging existing practices to strive for continuous improvement
Qualifications:
This is a diverse role which provides great personal development opportunities and will suit an astute application support analyst with an appetite for responsibility, front office business contact, hands-on technology exposure and daily challenge in a dynamic environment.
- Intermediate knowledge of UNIX operating systems
- Strong understanding of relational database concepts and basic SQL syntax
- Familiarity with client/server-based application architectures.
- Prior financial services industry experience
- Prior application support experience
- Python/Perl and shell scripting
- Excellent prioritization and time management
- An analytical approach to problem solving
- Client facing
- Strong written and verbal communication skills