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Campus Programs & Hospitality Specialist

ABM Industries, Santa Clara, CA, United States


Overview
Pay:
$105k annually

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf).

Responsibilities
Event & Room Management

Manage online reservations through Outlook and the campus calendar.

Review and approve event requests; coordinate follow‑up meetings with organizers.

Ensure conference rooms are properly equipped (chairs, whiteboards, clipboards, pens, markers, etc.).

Oversee room setup and collaborate with soft services teams to align event needs.

Set up directional signage and coordinate on‑site redirection as needed.

Escort and assist clients or visitors throughout the building.

Communication & Coordination

Maintain consistent communication with clients, guests, team members, and support departments.

Develop strong working relationships with internal teams and external partners.

Communicate updates and event details to coworkers and service partners.

Event Support

Facilitate virtual and hybrid meetings, including creating and distributing Zoom links and recordings.

Support event organizers before, during, and after events.

Collaborate with vendors, particularly catering partners.

Supervise event planning team members.

Reporting & Documentation

Upload event photos and data into SharePoint.

Provide weekly event summaries to the communications team for newsletter inclusion.

Create flyers and promotional materials for campus events.

Maintain accurate inventory of all event‑related supplies.

AV & Facility Oversight

Maintain an organized AV storage area and ensure equipment is properly charged.

Ensure fire‑safety clearances are upheld.

Report AV or equipment malfunctions to the designated contact.

Qualifications

Strong planning, organizational, and time‑management skills.

Experience in hospitality or customer‑service environments.

Ability to lift up to 50 pounds.

Proficiency in Microsoft Office Suite.

Excellent written and verbal communication skills.

Strong budget management and event‑coordination capabilities.

REQNUMBER: 150212

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

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