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Patient Care Technician I-Inpatient, 4 West, 24 Hours, Evenings

UMass Memorial Health, Worcester, MA, United States


Job Details
Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$18.92 - $26.96

Schedule Details:

Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours:

3:00pm-11:30pm

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

10020 - 0200 Nurs 4Th Floor East

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; eligibility will be confirmed during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

Patient Care Technician I
Major Responsibilities

Provides clear, timely communication to the RN regarding observations and changes seen in patients, such as changes in skin condition, vital signs, and/or mental status.

Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.

Participates in the development and maintenance of a safe environment; utilizes interventions to de-escalate patients and, if unsuccessful, participates in restraints in accordance with training and education as directed.

Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.

Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.

Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices and strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.

Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients' weight and height.

Performs EKGs, Point of Care (POC) tests and bladder scanning. Collects, labels and prepares specimens for transport to lab.

Performs other selected unit-specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.

Assists RN and Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.

Observes, measures and records oral food and fluid intake. Refills tube feeding bags as directed, empties and records output from a variety of sources such as foley catheter, ostomy appliances and drainage systems, and performs ostomy care on established ostomate patients as directed.

Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.

Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.

Replenishes patient and unit supplies and equipment as needed.

Requests assistance from identified resources when more direction is needed.

Keeps current with hospital and unit changes by reading communication boards, bulletin boards, posted notices and responding to UMMHC emails on a regular basis.

Standard Staffing Level Responsibilities

Complies with established departmental policies, procedures, and objectives.

Attends variety of meetings, conferences, seminars as required or directed.

Demonstrates use of Quality Improvement in daily operations.

Complies with all health and safety regulations and requirements.

Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

Maintains regular, reliable, and predictable attendance.

Performs other similar and related duties as required or directed.

Position Qualifications

Minimum of a high school education or GED.

Basic Life Support certification within 30 days as a condition of employment.

Ability to read, write and communicate in English in a clear and concise manner.

Basic computer skills.

Basic Medical Terminology knowledge.

Must be able to remain calm when under stress or in emergency situations.

Physical Demands and Environmental Conditions
Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

Patient Care Technician II
Major Responsibilities

Provides clear, timely communication to the RN regarding observations and changes seen in patients, such as changes in skin condition, vital signs, and/or mental status.

Provides constant observation of high-risk patients as assigned by the resource nurse or designee.

Participates in the development and maintenance of a safe environment; utilizes interventions to de-escalate patients and, if unsuccessful, participates in restraints in accordance with training and education as directed.

Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.

Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.

Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices and strategies as directed, and following the Restraint Policy when caring for a restrained patient.

Takes and records vital signs (temperature, pulse, respirations, blood pressure, pulse oxymetry). Measures and records patients' height and weight.

Performs EKGs, Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.

Performs phlebotomy in certain locations.

Performs other selected unit-specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.

Assists RN or licensed independent practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, setting up equipment, and using sterile technique when indicated. Helps in positioning the patient and providing emotional support, and cleans up equipment and supplies following the treatment and/or procedure.

Observes, measures and records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output from foley catheter, ostomy appliances and drainage systems, and performs ostomy care on established ostomate patients as directed.

Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and building positive rapport and relationships.

Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.

Replenishes patient and unit supplies and equipment.

Requests assistance from identified resources when more direction is needed.

Keeps current with hospital and unit changes by reading communication boards, bulletin boards, posted notices and responding to UMMHC emails on a regular basis.

Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities

Complies with established departmental policies, procedures, and objectives.

Attends variety of meetings, conferences, seminars as required or directed.

Demonstrates use of Quality Improvement in daily operations.

Complies with all health and safety regulations and requirements.

Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

Maintains regular, reliable, and predictable attendance.

Performs other similar and related duties as required or directed.

Position Qualifications

Minimum of a high school education or GED.

Current Basic Life Support certification.

Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.

Prior inpatient or outpatient care experience or clinical care training.

Ability to read, write and communicate in English in a clear and concise manner.

Medical Terminology knowledge.

Computer skills.

Strong interpersonal skills to gather information, build relationships, provide exceptional service and collaborate within the department and across the organization.

Proven problem-solving abilities for routine situations.

Ability to remain calm when under stress or in emergency situations.

Physical Demands and Environmental Conditions
Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to receive direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, national origin, disability, or protected veteran status.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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