Escalation Controls Engineer - Technical Support

Dematic is seeking a Technical Support Group Controls Engineer to provide high-level customer service and engineering support. This role involves managing escalated cases, diagnosing complex technical issues related to material handling systems, and collaborating with teams for effective resolution. Candidates should have 3-5 years of technical support experience, a degree in Engineering, and strong problem-solving skills. The position requires 20-30% travel to customer locations and offers a competitive salary between $65,000 to $140,000.
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