Patient Imaging Coordinator 35 hoursweek
Total Sono, Hainesport, NJ, United States
About Total Sono
Total Sono supports OB/GYN practices by delivering high-quality obstetrical and gynecological ultrasound services through close collaboration between sonographers, perinatologists, and clinical support teams.
Our work centers on patients during moments that can feel exciting, emotional, or uncertain. Patient Imaging Coordinators play a critical role in this experience by helping patients feel informed, supported, and cared for from the moment they arrive. By combining clinical excellence with a warm, patient-first approach, our teams help create clarity and confidence during important moments in care.
About the Role
The Patient Imaging Coordinator is often the first and most consistent point of connection for our patients. In this role, you help set the tone for a calm, organized, and compassionate imaging experience from the moment a patient arrives to the moment they leave.
You will support patient check-in, scheduling, insurance verification, and payment collection while working closely with sonographers, clinical leaders, and our Revenue Cycle team. This role is ideal for someone who enjoys patient interaction, values accuracy and accountability, and thrives in a fast-paced healthcare environment.
This position is an ideal entry point for
new graduate Sonographers
who want to gain meaningful exposure to the clinical imaging environment, patient communication, and operational workflows that support high-quality care. For new graduate Sonographers, this role provides valuable context and experience while building strong relationships with clinical teams and leadership.
What You’ll Do
Welcoming patients and guiding them through the check-in process with professionalism and empathy
Supporting a smooth patient flow by keeping schedules organized and patients informed
Answering phones, responding to patient questions, and assisting with appointment coordination
Scheduling imaging appointments and entering orders accurately based on established guidelines
Verifying insurance coverage, collecting required documentation, and supporting authorization workflows
Collecting patient payments, issuing receipts, and completing daily cash reconciliation with precision and accountability
Maintaining accurate patient records, including demographics, insurance information, and required consent forms
Partnering with clinical staff and internal teams to proactively address scheduling or coverage issues
Monitoring inboxes and systems to ensure timely patient communication and care coordination
Raising questions, concerns, or operational issues to leadership when support is needed
What We’re Looking For
A strong customer service mindset with comfort interacting with patients in person and by phone
Attention to detail and a high level of accountability, especially when handling payments and reconciling daily collections
Ability to stay organized, prioritize tasks, and adapt in a busy clinical environment
Comfort using computers and learning new systems
Clear and professional communication skills
Required Qualifications
High School Diploma or GED
Ability to communicate effectively in English, both verbally and in writing
Ability to handle financial transactions and complete accurate daily cash reconciliation
Preferred Qualifications
Associate Degree
Medical front-office, patient access, or healthcare experience
Knowledge of medical terminology or medical office workflows
Experience with electronic health records or scheduling systems
New graduate Sonographer interested in gaining clinical environment exposure
#J-18808-Ljbffr
Total Sono supports OB/GYN practices by delivering high-quality obstetrical and gynecological ultrasound services through close collaboration between sonographers, perinatologists, and clinical support teams.
Our work centers on patients during moments that can feel exciting, emotional, or uncertain. Patient Imaging Coordinators play a critical role in this experience by helping patients feel informed, supported, and cared for from the moment they arrive. By combining clinical excellence with a warm, patient-first approach, our teams help create clarity and confidence during important moments in care.
About the Role
The Patient Imaging Coordinator is often the first and most consistent point of connection for our patients. In this role, you help set the tone for a calm, organized, and compassionate imaging experience from the moment a patient arrives to the moment they leave.
You will support patient check-in, scheduling, insurance verification, and payment collection while working closely with sonographers, clinical leaders, and our Revenue Cycle team. This role is ideal for someone who enjoys patient interaction, values accuracy and accountability, and thrives in a fast-paced healthcare environment.
This position is an ideal entry point for
new graduate Sonographers
who want to gain meaningful exposure to the clinical imaging environment, patient communication, and operational workflows that support high-quality care. For new graduate Sonographers, this role provides valuable context and experience while building strong relationships with clinical teams and leadership.
What You’ll Do
Welcoming patients and guiding them through the check-in process with professionalism and empathy
Supporting a smooth patient flow by keeping schedules organized and patients informed
Answering phones, responding to patient questions, and assisting with appointment coordination
Scheduling imaging appointments and entering orders accurately based on established guidelines
Verifying insurance coverage, collecting required documentation, and supporting authorization workflows
Collecting patient payments, issuing receipts, and completing daily cash reconciliation with precision and accountability
Maintaining accurate patient records, including demographics, insurance information, and required consent forms
Partnering with clinical staff and internal teams to proactively address scheduling or coverage issues
Monitoring inboxes and systems to ensure timely patient communication and care coordination
Raising questions, concerns, or operational issues to leadership when support is needed
What We’re Looking For
A strong customer service mindset with comfort interacting with patients in person and by phone
Attention to detail and a high level of accountability, especially when handling payments and reconciling daily collections
Ability to stay organized, prioritize tasks, and adapt in a busy clinical environment
Comfort using computers and learning new systems
Clear and professional communication skills
Required Qualifications
High School Diploma or GED
Ability to communicate effectively in English, both verbally and in writing
Ability to handle financial transactions and complete accurate daily cash reconciliation
Preferred Qualifications
Associate Degree
Medical front-office, patient access, or healthcare experience
Knowledge of medical terminology or medical office workflows
Experience with electronic health records or scheduling systems
New graduate Sonographer interested in gaining clinical environment exposure
#J-18808-Ljbffr