Care Coordinator
Griswold, Berlin, NJ, United States
Job Description
Salaried position
On Call: $400.00 per rotation
Care Coordinator Job Description
Care Coordinators are key personnel in the daily operations of a home care office. From answering the phones, to being in the field interacting with clients and referral sources, care coordinators’ scope of responsibility is varied, fast‑paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources are all parts of a Care Coordinator’s exciting role.
Care Coordinator Duties
Support office manager with scheduling, marketing, interviewing, and administrative duties
Conduct telephone intakes with new or potential clients
Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
Execute follow‑up home visits with existing clients
Manage all scheduling activities, including replacement and substitute caregivers
Resolve client, family, and caregiver differences
Maintain files to meet all internal, state, and Federal quality and compliance standards
Coordinate, screen, and interview prospective caregivers
Select and interact with appropriate caregivers
Conduct service calls with prospective clients
Care Coordinator Job Requirements
Essential Skills/Qualities:
Nurturing ability (Caring, empathetic, compassionate)
Articulate, with strong verbal and written skills and pleasant phone manner
High level of emotional intelligence
Creative problem‑solving skills
Organized and detail oriented; good documentation skills
Griswold Home Care is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Job Type: Full‑time
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Salaried position
On Call: $400.00 per rotation
Care Coordinator Job Description
Care Coordinators are key personnel in the daily operations of a home care office. From answering the phones, to being in the field interacting with clients and referral sources, care coordinators’ scope of responsibility is varied, fast‑paced, and rewarding. A mix of social services, operations, customer service, finance, sales, recruiting, and human resources are all parts of a Care Coordinator’s exciting role.
Care Coordinator Duties
Support office manager with scheduling, marketing, interviewing, and administrative duties
Conduct telephone intakes with new or potential clients
Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
Execute follow‑up home visits with existing clients
Manage all scheduling activities, including replacement and substitute caregivers
Resolve client, family, and caregiver differences
Maintain files to meet all internal, state, and Federal quality and compliance standards
Coordinate, screen, and interview prospective caregivers
Select and interact with appropriate caregivers
Conduct service calls with prospective clients
Care Coordinator Job Requirements
Essential Skills/Qualities:
Nurturing ability (Caring, empathetic, compassionate)
Articulate, with strong verbal and written skills and pleasant phone manner
High level of emotional intelligence
Creative problem‑solving skills
Organized and detail oriented; good documentation skills
Griswold Home Care is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Job Type: Full‑time
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