Service Technician Installer Helper
BLACK SWAN HEARTH COMPANY LLC, Newtown, CT, United States
Benefits
Opportunity to be part of a growing, locally-owned business
Fun, energetic, and supportive team environment
On-the-job training program for hearth installation and service
Competitive wages with career growth potential
Bonus based on performance
Company parties
Employee discounts
About Us
Black Swan Hearth & Gift specializes in fireplaces, stoves, fireplace inserts, and related home décor. With two retail showrooms in Connecticut, we offer expert sales, installation, and service for wood, gas, pellet, and electric hearth products. Our service and installation team plays a vital role in delivering quality workmanship and an excellent customer experience.
Job Summary
Black Swan is growing and in need of a motivated Service Technician & Installer Helper to join our installation and service team. Our in-house training program will teach you how to install wood, pellet, and gas heating appliances into our customers’ homes, from framing to finishing work. You will also learn how to perform technical troubleshooting, diagnostics, and maintenance on these units.
This is a dream job for someone who enjoys hands-on work that blends manual labor with problem solving. You’ll work alongside skilled installers and service technicians to learn industry’s best practices, ensure job site safety, and deliver top-notch results for our customers, gaining skills that can lead to a long-term career in the hearth industry.
Key Responsibilities
Assist with the installation of fireplaces, stoves, and inserts, including framing, venting, finishing work, and final detailing
Support service technicians with maintenance, troubleshooting, and repairs
Load and unload trucks with equipment, tools, and materials for each job
Maintain a clean, safe, and organized work environment on job sites and in the warehouse
Follow instructions from lead installers and service technicians to ensure efficient, high-quality work
Learn and follow safety protocols and building code requirements
Operate hand and power tools safely and effectively
Work on ladders and roofs for installation or service work
Drive company service vans and box trucks to job sites
Communicate with customers in a professional, courteous manner
Qualifications
High school diploma or equivalent
Mechanical aptitude and strong troubleshooting/problem-solving skills
Ability to lift 50+ lbs and work at heights on ladders and roofs
Valid driver’s license with a clean driving record
Basic construction or carpentry experience is a plus, but we value positive, intelligent, and hard-working individuals above all
Experience in construction, carpentry, or HVAC is a plus but not required
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Opportunity to be part of a growing, locally-owned business
Fun, energetic, and supportive team environment
On-the-job training program for hearth installation and service
Competitive wages with career growth potential
Bonus based on performance
Company parties
Employee discounts
About Us
Black Swan Hearth & Gift specializes in fireplaces, stoves, fireplace inserts, and related home décor. With two retail showrooms in Connecticut, we offer expert sales, installation, and service for wood, gas, pellet, and electric hearth products. Our service and installation team plays a vital role in delivering quality workmanship and an excellent customer experience.
Job Summary
Black Swan is growing and in need of a motivated Service Technician & Installer Helper to join our installation and service team. Our in-house training program will teach you how to install wood, pellet, and gas heating appliances into our customers’ homes, from framing to finishing work. You will also learn how to perform technical troubleshooting, diagnostics, and maintenance on these units.
This is a dream job for someone who enjoys hands-on work that blends manual labor with problem solving. You’ll work alongside skilled installers and service technicians to learn industry’s best practices, ensure job site safety, and deliver top-notch results for our customers, gaining skills that can lead to a long-term career in the hearth industry.
Key Responsibilities
Assist with the installation of fireplaces, stoves, and inserts, including framing, venting, finishing work, and final detailing
Support service technicians with maintenance, troubleshooting, and repairs
Load and unload trucks with equipment, tools, and materials for each job
Maintain a clean, safe, and organized work environment on job sites and in the warehouse
Follow instructions from lead installers and service technicians to ensure efficient, high-quality work
Learn and follow safety protocols and building code requirements
Operate hand and power tools safely and effectively
Work on ladders and roofs for installation or service work
Drive company service vans and box trucks to job sites
Communicate with customers in a professional, courteous manner
Qualifications
High school diploma or equivalent
Mechanical aptitude and strong troubleshooting/problem-solving skills
Ability to lift 50+ lbs and work at heights on ladders and roofs
Valid driver’s license with a clean driving record
Basic construction or carpentry experience is a plus, but we value positive, intelligent, and hard-working individuals above all
Experience in construction, carpentry, or HVAC is a plus but not required
#J-18808-Ljbffr