Property Claims Adjuster II (Dayton, OH - WFH)
OhioX, Inc., Dayton, OH, United States
Job Summary
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, Nationwide’s Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
Territory
Dayton, OH and surrounding areas.
Locations
Ideal candidate lives in Dayton or Springfield, OH.
Work Arrangement
Work from home with day travel to policy locations 3-4 days a week; occasional overnight travel; may support desk adjuster capacity; relocation assistance available for those more than 50 miles from the territory.
Qualifications
3-5 years of insurance field/property claims handling or adjusting experience
Solid experience/proficiency with Xactimate
Solid experience writing own estimates and handling claims start to finish
Construction background/experience – residential, roofing, remodeling, water mitigation
Strong customer service competency
Strong written & verbal communication skills
Cat Duty
CAT duty is a requirement of this role.
Benefits
Medical, Dental, Vision, 401k with company match, Company‑paid Pension plan, Paid time off and more.
Key Responsibilities
Handles all assigned claims promptly and effectively with little direction.
Determines proper policy coverages and applies appropriate claims practices.
Opens, closes, and adjusts reserves according to company practices.
Maintains current knowledge of insurance, applicable products, guidelines, and policy changes.
Maintains knowledge of local repair procedures and market pricing.
Submits severe incident reports, reinsurance reports and other information as needed.
Partners with Investigation and Subrogation units to identify fraud and subrogation opportunities.
Initiates and conducts follow‑ups using claims systems.
Delivers outstanding customer service experience to all internal, external customers.
Reporting Relationships
Reports to Claims Manager. Individual contributor role.
Education
Undergraduate degree or equivalent experience.
Licenses & Certifications
State licensing where required. Must obtain Xactimate Level 1 within a year and Level 2 within two years.
Experience
Three to five years of related property claims experience. Experience in a customer service environment preferred.
Knowledge, Abilities & Skills
General knowledge of insurance theory and practices, contract application, property estimating, automated claims systems, investigation, consultation, settlement activities. Analytical and problem‑solving skills. Ability to assess repairs and cost estimates. Organizational skills, communication skills, and proficiency with computer and claims software. Ability to access and inspect rooftops using ladder to up to 8/12 pitch. Leadership ability to support less experienced associates.
Values
Regularly and consistently demonstrates Nationwide values and guiding behaviors.
Job Conditions
Normal office or field claims environment. May require ability to sit, operate phone and computer, inspect property sites, climb ladders up to 8/12 pitch, work outside in all weather, irregular hours, travel including overnight, on‑call, and CAT. Must have valid driver license.
ADA
Statements cover principal essential functions.
Credit/Background Check
Valid credit/background check required.
Equal Employment Opportunity
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Salary Range
National salary range for Field Claims Specialist II, Property : $62,500.00 – $115,500.00. Expected starting salary : $62,500.00 – $93,500.00.
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If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, Nationwide’s Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
Territory
Dayton, OH and surrounding areas.
Locations
Ideal candidate lives in Dayton or Springfield, OH.
Work Arrangement
Work from home with day travel to policy locations 3-4 days a week; occasional overnight travel; may support desk adjuster capacity; relocation assistance available for those more than 50 miles from the territory.
Qualifications
3-5 years of insurance field/property claims handling or adjusting experience
Solid experience/proficiency with Xactimate
Solid experience writing own estimates and handling claims start to finish
Construction background/experience – residential, roofing, remodeling, water mitigation
Strong customer service competency
Strong written & verbal communication skills
Cat Duty
CAT duty is a requirement of this role.
Benefits
Medical, Dental, Vision, 401k with company match, Company‑paid Pension plan, Paid time off and more.
Key Responsibilities
Handles all assigned claims promptly and effectively with little direction.
Determines proper policy coverages and applies appropriate claims practices.
Opens, closes, and adjusts reserves according to company practices.
Maintains current knowledge of insurance, applicable products, guidelines, and policy changes.
Maintains knowledge of local repair procedures and market pricing.
Submits severe incident reports, reinsurance reports and other information as needed.
Partners with Investigation and Subrogation units to identify fraud and subrogation opportunities.
Initiates and conducts follow‑ups using claims systems.
Delivers outstanding customer service experience to all internal, external customers.
Reporting Relationships
Reports to Claims Manager. Individual contributor role.
Education
Undergraduate degree or equivalent experience.
Licenses & Certifications
State licensing where required. Must obtain Xactimate Level 1 within a year and Level 2 within two years.
Experience
Three to five years of related property claims experience. Experience in a customer service environment preferred.
Knowledge, Abilities & Skills
General knowledge of insurance theory and practices, contract application, property estimating, automated claims systems, investigation, consultation, settlement activities. Analytical and problem‑solving skills. Ability to assess repairs and cost estimates. Organizational skills, communication skills, and proficiency with computer and claims software. Ability to access and inspect rooftops using ladder to up to 8/12 pitch. Leadership ability to support less experienced associates.
Values
Regularly and consistently demonstrates Nationwide values and guiding behaviors.
Job Conditions
Normal office or field claims environment. May require ability to sit, operate phone and computer, inspect property sites, climb ladders up to 8/12 pitch, work outside in all weather, irregular hours, travel including overnight, on‑call, and CAT. Must have valid driver license.
ADA
Statements cover principal essential functions.
Credit/Background Check
Valid credit/background check required.
Equal Employment Opportunity
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Salary Range
National salary range for Field Claims Specialist II, Property : $62,500.00 – $115,500.00. Expected starting salary : $62,500.00 – $93,500.00.
#J-18808-Ljbffr