Program Supervisor - Winifred Canright House

SUMMARY
NJAC is seeking a qualified Program Supervisor to perform and oversee a wide range of duties involving the daily coordination and administration of all aspects of ongoing programing including planning, organizing, staffing, leading, and controlling program activities. The Program Supervisor shall insure daily operational compliance and excellence in service delivery at the program locations listed below.

Winfred Canright House is a residential transitional housing program in Asbury Park that assists homeless adult males with compromised immune systems obtain financial self-sufficiency, safe housing and make healthy choices.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Case Management

Facilitate psychosocial groups as required by the funder

Document groups and client caseload meetings

Organize

Ensure that program activities operate within the policies and procedures of the organization and our funder.

Ensure that program activities comply with all relevant professional and accreditation standards

Develop forms and records to document program activities

Oversee the collection and maintenance of records on the clients of the program for statistical purposes

Staff

Implement the human resources policies, procedures and practices of the organization

Review staff performance on a regular basis in accordance with the organization’s performance evaluation system.

Engage volunteers/interns for appropriate program activities using established volunteer/intern management practices

Ensure that all program staff receive an appropriate orientation & training to the organization and the programs

Lead

Supervise program staff by providing direction, input and feedback

Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program

Liaise with other coordinators, managers and supervisors to ensure effective and efficient program delivery

Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

Represent

Write reports on the program for management and for funders

Ensure reports and supporting documentation for funders are prepared as outlined in funding agreements

Report evaluation findings to the Director and recommend changes to enhance the program, as appropriate

Financial Accountability

Ensure that the program operates within the approved budget

Monitor and approve all budgeted program expenditures

Provide required information to have invoices generated and submitted to management according to the established timelines

Other duties as assigned.
Proficiency in the use of computers

Word processing

Simple accounting

Databases

Spreadsheets

E-mail

Internet

Client Tracking Software (HMIS and CAREWARE)

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. They must be able to demonstrate excellent verbal and written communication skills.

Education

University 4 year degree in a related subject

Clearances

Successfully pass Criminal and Driver Background checks conducted by the Organization and Funder

Maintain background free of infractions which may result in the termination of employment

Have access to an insured, registered vehicle

Possess a valid Driver’s License

Knowledge, skills and abilities

Knowledge of program management

Knowledge of client groups and/or issues related to the program area

Personal characteristics

Ethical Behavior: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization

Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization

Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques

Creativity/Innovation: Develop new and unique ways to improve operations of the programs and to create new opportunities

Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters

Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness

Lead: Positively influence others to achieve results that are in the best interest of the organization

Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization

Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities

Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results

Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to the Director and/or resolve the problem

Experience

2 to 5 years’ experience in a related field

Supervision responsibilities include: Facility Monitors, clerical staff and others assigned. The successful candidate must exhibit an overall knowledge of effective supervisory skills.

Working Conditions

Program Coordinators usually work in an office environment but the mission of the organization may sometimes take them to nonstandard workplaces.

Program Coordinators work a standard work week but may be required to work some evenings and weekends to monitor program activities.

Program Coordinators will be on-call for any after hours emergencies

Compensation
$50k-$52k

Full Benefits: Health, Medical, Dental, Vison, 401k

The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.

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