Lead Facilities Maintenance Technician
Association for Facilities Engineering, San Jose, CA, United States
Lead Facilities Maintenance Technician
Summary
The Lead Facilities Technician position is responsible for overseeing the day‑to‑day maintenance, repair, and operations of company facilities. This role serves as a working lead, coordinating the efforts of facilities staff while also performing hands‑on maintenance tasks to ensure a safe, functional, and well‑maintained environment and ensuring compliance with safety, regulatory, and organizational standards.
Essential Functions
Coordination and Planning
Leads and coordinates the daily activities of Facilities Technicians and maintenance staff.
Coordinates and supports technicians in the field based on ticket priority, ensuring urgent and high‑impact issues receive immediate attention while routine work is scheduled efficiently.
With the support from the Director, reviews and triages incoming CMMS (nodaFi) tickets, assigning priority levels and allocating technician resources accordingly.
Supports training of Facilities Technicians and provides ongoing coaching as needed.
Monitors and manages facilities expenses and supply inventory.
Supports the Director of Facilities Management in planning and execution of departmental projects, initiatives, and strategic priorities as needed.
Maintenance and Operations
Utilizes the company's CMMS (nodaFi) to manage, track, and close work orders in a timely manner.
Performs and oversees preventive and corrective maintenance on HVAC, electrical, plumbing, and mechanical systems.
Conducts routine facility inspections to identify safety hazards, maintenance needs, and compliance issues.
Coordinates and monitors work performed by vendors and contractors to ensure quality and completion.
Ensures facilities remain clean, safe, functional, and compliant with regulatory standards.
Assists with space planning, office moves, and facility improvement projects.
Safety and Compliance
Promotes and monitors safety practices across assigned locations.
Identifies, reports, and assists in resolving safety hazards and facility risks.
Ensures compliance with local, state, and federal safety regulations (OSHA, fire codes, etc.).
Maintains accurate records of maintenance activities, equipment inventory, and work orders within the CMMS (nodaFi) system.
Communication and Reporting
Serves as a primary point of contact for facilities‑related issues at assigned locations.
Communicates facility needs, priorities, and updates to management.
Assists with investigations related to facility incidents or safety concerns.
Provides reports and documentation related to facility maintenance and compliance.
Additional Responsibilities
Serve as primary point of contact for facilities issues in the absence of the Facilities Manager/Director.
Responds to urgent facility needs and emergencies as assigned.
Assists with special projects and facility initiatives.
Performs other duties as assigned to support efficient facilities operations.
Qualifications Required
High school diploma or GED required; vocational training or Associate's degree preferred.
Minimum 5 years of facilities maintenance or operations experience or equivalent combination of training, education and experience.
12 years in a lead, supervisory, or senior technician role (HVAC, electrical, plumbing, fire safety).
Experience with and working knowledge of rooftop solar systems and related infrastructure, including basic troubleshooting and coordination with solar service providers.
EPA 608 Certification, OSHA 30, or relevant trade certifications a plus.
Valid Driver's License and a clear driving record.
Required Knowledge and Skills
Strong knowledge of general building maintenance, repair, and safety practices.
Proficiency with CMMS platforms for work order management, prioritization, and recordkeeping.
Ability to lead, coordinate, and support maintenance activities across multiple locations.
Ability to troubleshoot and resolve maintenance issues effectively.
Time management: practiced at setting priorities and managing time.
Ability to organize, prioritize, and manage multiple tasks.
Ability to communicate effectively verbally and in writing.
Ability to use computerized systems for reporting, scheduling, and tracking maintenance.
Ability to work independently with minimal supervision.
Ability to lift up to 50 lbs and perform physically demanding tasks.
Environmental Conditions
Frequent travel between assigned program and facility locations. Exposure to indoor and outdoor environments, including varying weather conditions, dust, and noise. Physical activity including standing, walking, bending, lifting, and using tools and equipment. Regular use of computer, phone, and electronic communication systems. This role operates across both office and building/mechanical environments. The position may require occasional after‑hours, weekend, or on‑call availability for emergencies.
Benefits
Hope Services offers an outstanding benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement, Scholarship Program, Generous Paid Vacation, and Sick Time accrual plans.
Compensation: $39.00/hour
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, national origin, sex, age, physical or mental disability, HIV status, sexual orientation, gender identity, marital status, or any other status.
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Summary
The Lead Facilities Technician position is responsible for overseeing the day‑to‑day maintenance, repair, and operations of company facilities. This role serves as a working lead, coordinating the efforts of facilities staff while also performing hands‑on maintenance tasks to ensure a safe, functional, and well‑maintained environment and ensuring compliance with safety, regulatory, and organizational standards.
Essential Functions
Coordination and Planning
Leads and coordinates the daily activities of Facilities Technicians and maintenance staff.
Coordinates and supports technicians in the field based on ticket priority, ensuring urgent and high‑impact issues receive immediate attention while routine work is scheduled efficiently.
With the support from the Director, reviews and triages incoming CMMS (nodaFi) tickets, assigning priority levels and allocating technician resources accordingly.
Supports training of Facilities Technicians and provides ongoing coaching as needed.
Monitors and manages facilities expenses and supply inventory.
Supports the Director of Facilities Management in planning and execution of departmental projects, initiatives, and strategic priorities as needed.
Maintenance and Operations
Utilizes the company's CMMS (nodaFi) to manage, track, and close work orders in a timely manner.
Performs and oversees preventive and corrective maintenance on HVAC, electrical, plumbing, and mechanical systems.
Conducts routine facility inspections to identify safety hazards, maintenance needs, and compliance issues.
Coordinates and monitors work performed by vendors and contractors to ensure quality and completion.
Ensures facilities remain clean, safe, functional, and compliant with regulatory standards.
Assists with space planning, office moves, and facility improvement projects.
Safety and Compliance
Promotes and monitors safety practices across assigned locations.
Identifies, reports, and assists in resolving safety hazards and facility risks.
Ensures compliance with local, state, and federal safety regulations (OSHA, fire codes, etc.).
Maintains accurate records of maintenance activities, equipment inventory, and work orders within the CMMS (nodaFi) system.
Communication and Reporting
Serves as a primary point of contact for facilities‑related issues at assigned locations.
Communicates facility needs, priorities, and updates to management.
Assists with investigations related to facility incidents or safety concerns.
Provides reports and documentation related to facility maintenance and compliance.
Additional Responsibilities
Serve as primary point of contact for facilities issues in the absence of the Facilities Manager/Director.
Responds to urgent facility needs and emergencies as assigned.
Assists with special projects and facility initiatives.
Performs other duties as assigned to support efficient facilities operations.
Qualifications Required
High school diploma or GED required; vocational training or Associate's degree preferred.
Minimum 5 years of facilities maintenance or operations experience or equivalent combination of training, education and experience.
12 years in a lead, supervisory, or senior technician role (HVAC, electrical, plumbing, fire safety).
Experience with and working knowledge of rooftop solar systems and related infrastructure, including basic troubleshooting and coordination with solar service providers.
EPA 608 Certification, OSHA 30, or relevant trade certifications a plus.
Valid Driver's License and a clear driving record.
Required Knowledge and Skills
Strong knowledge of general building maintenance, repair, and safety practices.
Proficiency with CMMS platforms for work order management, prioritization, and recordkeeping.
Ability to lead, coordinate, and support maintenance activities across multiple locations.
Ability to troubleshoot and resolve maintenance issues effectively.
Time management: practiced at setting priorities and managing time.
Ability to organize, prioritize, and manage multiple tasks.
Ability to communicate effectively verbally and in writing.
Ability to use computerized systems for reporting, scheduling, and tracking maintenance.
Ability to work independently with minimal supervision.
Ability to lift up to 50 lbs and perform physically demanding tasks.
Environmental Conditions
Frequent travel between assigned program and facility locations. Exposure to indoor and outdoor environments, including varying weather conditions, dust, and noise. Physical activity including standing, walking, bending, lifting, and using tools and equipment. Regular use of computer, phone, and electronic communication systems. This role operates across both office and building/mechanical environments. The position may require occasional after‑hours, weekend, or on‑call availability for emergencies.
Benefits
Hope Services offers an outstanding benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement, Scholarship Program, Generous Paid Vacation, and Sick Time accrual plans.
Compensation: $39.00/hour
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, national origin, sex, age, physical or mental disability, HIV status, sexual orientation, gender identity, marital status, or any other status.
#J-18808-Ljbffr