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Field Service Technician

Fives Intralogistics, Wixom, MI, United States


Company Overview
FIVES LANDIS CORP

is a leading high precision machines division that designs and supplies equipment for markets such as automotive, aerospace, defense, rail, shipbuilding, energy, and space. With approximately 1,800 employees worldwide, we are dedicated to inventing solutions that improve everyday life.

Position
Field Service Technician

Location Flexibility
Candidates need not be based at our Hagerstown, MD headquarters. We encourage applicants from MD, VA, WV, PA, KY, NY, IL, IN, OH, and MI.

Pay Range
$28 – $38 per hour, commensurate with experience.

Key Responsibilities

Set up, integrate, and thoroughly test equipment and systems at client locations.

Demonstrate equipment performance and capabilities to customers, confirming proper operation and satisfaction.

Provide rapid support for critical equipment failures to minimize downtime.

Perform emergency repairs by diagnosing and implementing timely solutions.

Educate and assist clients on proper equipment operation.

Communicate clearly and proactively with customers and internal teams to provide timely service updates.

Serve as the primary technical liaison, managing customer interactions and ensuring prompt resolution.

Submit detailed service reports, including parts used, time spent, and corrective actions taken.

Benefits

12 paid holidays

401(k) matching

Medical, dental, and vision insurance

Pet insurance

ID theft protection

Hands‑on training

Tuition & training reimbursement

Wellness programs with incentives

Employee engagement activities

Community initiatives

Generous travel incentives

Qualifications
Minimum: High School diploma or GED, 2 years of field service experience, and knowledge of precision cylindrical grinding. Familiarity with centerless and double‑disc grinding, CNC machines with servo drives & motors, and programmable logic controllers (Allen Bradley, Fanuc, Siemens, etc.) is required. Self‑starter, flexible, and willing to travel up to 75% of the time.

Why Join Fives?
We offer international growth opportunities, hands‑on training, and a culture of innovation. We seek candidates who are ready to help us solve major industry challenges.

Legal
Must be legally eligible to work in the United States. All offers are contingent upon background checks and drug screening.

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