Veterinary Client Service Representative
Veterinary Referral Center of Central Oregon, Bend, OR, United States
About VRCCO
At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines compassionate, individualized service with evidence‑based practices, ensuring strong connections between our staff, the patient guests, and pet parents we serve. We foster a culture of teamwork, compassion, and going beyond expectations—leading to a fulfilling and impactful career in veterinary medicine.
Why Choose VRCCO?
VRCCO is recognized as a leader in advanced pet care, offering dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. Our purpose‑built 26,000‑sq‑ft hospital campus and award‑winning culture support competitive compensation and comprehensive benefits.
Job Title
Veterinary Client Service Representative (CSR)
Responsibilities
Answer calls and provide a friendly, reassuring experience to pet parents.
Schedule appointments, manage patient records, and maintain accurate documentation.
Serve as a bridge between clients and veterinary teams, ensuring seamless communication.
Deliver calm, compassionate support, even in urgent situations.
Benefits Highlights
Medical plan options with 70% coverage.
Dental and vision plan options with 50% coverage.
Profit sharing available for all employees.
Tenure bonuses.
401K matching program.
Stipends for continuing education.
Education & Experience
Minimum: high school diploma or equivalent.
Preferred: hands‑on experience in veterinary general practice or a veterinary multi‑specialty hospital.
Who We Are Looking For
Individuals passionate about veterinary care, with excellent communication skills, grace under pressure, and the desire to thrive in a fast‑paced, dynamic environment.
Salary
$21.00‑23.50 per hour.
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At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines compassionate, individualized service with evidence‑based practices, ensuring strong connections between our staff, the patient guests, and pet parents we serve. We foster a culture of teamwork, compassion, and going beyond expectations—leading to a fulfilling and impactful career in veterinary medicine.
Why Choose VRCCO?
VRCCO is recognized as a leader in advanced pet care, offering dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. Our purpose‑built 26,000‑sq‑ft hospital campus and award‑winning culture support competitive compensation and comprehensive benefits.
Job Title
Veterinary Client Service Representative (CSR)
Responsibilities
Answer calls and provide a friendly, reassuring experience to pet parents.
Schedule appointments, manage patient records, and maintain accurate documentation.
Serve as a bridge between clients and veterinary teams, ensuring seamless communication.
Deliver calm, compassionate support, even in urgent situations.
Benefits Highlights
Medical plan options with 70% coverage.
Dental and vision plan options with 50% coverage.
Profit sharing available for all employees.
Tenure bonuses.
401K matching program.
Stipends for continuing education.
Education & Experience
Minimum: high school diploma or equivalent.
Preferred: hands‑on experience in veterinary general practice or a veterinary multi‑specialty hospital.
Who We Are Looking For
Individuals passionate about veterinary care, with excellent communication skills, grace under pressure, and the desire to thrive in a fast‑paced, dynamic environment.
Salary
$21.00‑23.50 per hour.
#J-18808-Ljbffr