Customer Service Associate - Automotive Finishes
Sherwin-Williams, Bohemia, NY, United States
Job Summary
The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using company vans or pick‑up trucks, ensuring deliveries are complete, packed correctly, and safely delivered. The role also involves receiving and preparing orders, safely moving and loading, providing customer service, monitoring inventory, and operating color retrieval and paint‑mixing machine equipment.
Location and Schedule
Automotive Branch #9151, 1605 Lakeland Avenue, Bohemia, NY 11716. Part‑time. Work schedule aligns with the branch's hours of operation, Monday through Friday between 8:00 AM and 5:00 PM. Specific hours may vary based on business needs.
Responsibilities
Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
Load and unload products from deliveries
Operate and maintain warehouse vehicles and equipment, including forklifts, hand trucks/pallet jacks, carts, etc.
Assist customers in person and over the phone
Process sales transactions in the POS accurately and consistently with policies and procedures
Communicate and cooperate with supervisors and coworkers
Keep a clean and safe working environment and optimize space utilization
Follow quality service standards and comply with procedures, rules, and regulations
Ensure that the stockroom is organized
Operate color retrieval and paint‑mixing machine equipment as needed
Comply with inventory control procedures and assist with physical inventory process
Complete monthly and quarterly safety training
Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without requiring sponsorship for future employment
Must have a valid, unrestricted driver’s license
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications
Have at least a High School diploma or GED
Have at least one (1) year of work experience using material‑handling equipment (e.g., forklifts, pallet jacks, hand trucks, order pickers, conveyor belts)
Have at least one (1) year of work experience in customer service, retail, or sales
Equal Employment Opportunity Statement
Sherwin-Williams is a proud Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. The Company reserves the right to modify compensation, benefits, and responsibilities as appropriate. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
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The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using company vans or pick‑up trucks, ensuring deliveries are complete, packed correctly, and safely delivered. The role also involves receiving and preparing orders, safely moving and loading, providing customer service, monitoring inventory, and operating color retrieval and paint‑mixing machine equipment.
Location and Schedule
Automotive Branch #9151, 1605 Lakeland Avenue, Bohemia, NY 11716. Part‑time. Work schedule aligns with the branch's hours of operation, Monday through Friday between 8:00 AM and 5:00 PM. Specific hours may vary based on business needs.
Responsibilities
Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
Load and unload products from deliveries
Operate and maintain warehouse vehicles and equipment, including forklifts, hand trucks/pallet jacks, carts, etc.
Assist customers in person and over the phone
Process sales transactions in the POS accurately and consistently with policies and procedures
Communicate and cooperate with supervisors and coworkers
Keep a clean and safe working environment and optimize space utilization
Follow quality service standards and comply with procedures, rules, and regulations
Ensure that the stockroom is organized
Operate color retrieval and paint‑mixing machine equipment as needed
Comply with inventory control procedures and assist with physical inventory process
Complete monthly and quarterly safety training
Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without requiring sponsorship for future employment
Must have a valid, unrestricted driver’s license
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications
Have at least a High School diploma or GED
Have at least one (1) year of work experience using material‑handling equipment (e.g., forklifts, pallet jacks, hand trucks, order pickers, conveyor belts)
Have at least one (1) year of work experience in customer service, retail, or sales
Equal Employment Opportunity Statement
Sherwin-Williams is a proud Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. The Company reserves the right to modify compensation, benefits, and responsibilities as appropriate. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
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