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Office Assistant

Acquire4Hire, Springfield, IL, United States


Summary
Clerical duties within the office may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Requires knowledge of office systems and procedures.

Responsibilities

Collect, count and disburse money, do basic bookkeeping and complete banking transactions.

Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

Answer telephones, direct calls and take messages.

Compile, copy, sort and file records of office activities, business transactions and other activities.

Complete and mail bills, contracts, policies, invoices or checks.

Operate office machines such as photocopiers, scanners, facsimile machines, voice‑mail systems and personal computers.

Compute, record and proofread data and other information such as records or reports.

Maintain and update filing, inventory, mailing and database systems, either manually or using a computer.

Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.

Review files, records and other documents to obtain information to respond to requests.

Deliver messages and run errands.

Inventory and order materials, supplies and services.

Complete work schedules, manage calendars and arrange appointments.

Process and prepare documents such as business or government forms and expense reports.

Monitor and direct the work of lower‑level clerks.

Type, format, proofread and edit correspondence and other documents from notes or dictating machines using computers or typewriters.

Count, weigh, measure or organise materials.

Train other staff members to perform work activities such as using computer applications.

Prepare meeting agendas, attend meetings and record and transcribe minutes.

Troubleshoot problems involving office equipment such as computer hardware and software.

Requirements

Prepare cash for deposit or disbursement.

Execute sales or other financial transactions.

Collect deposits, payments or fees.

Confer with coworkers to coordinate work activities.

Respond to customer problems or complaints.

Answer telephones to direct calls or provide information.

Compile data or documentation.

File documents or records.

Send information, materials or documentation.

Operate office equipment.

Check data for recording errors.

Proofread documents, records or other files to ensure accuracy.

Maintain inventory records.

Sort mail.

Distribute incoming mail.

Search files, databases or reference materials to obtain needed information.

Provide information to coworkers.

Monitor inventories of products or materials.

Schedule appointments.

Prepare employee work schedules.

Prepare documentation for contracts, transactions or regulatory compliance.

Supervise clerical or administrative personnel.

Training personnel.

Transcribe spoken or written information.

Record information from meetings or other formal proceedings.

Maintain office equipment in proper operating condition.

Make travel, accommodations or entertainment arrangements for others.

Nice to Have

Adobe Acrobat

Adobe InDesign

The Raiser's Edge

Blackboard

Data entry software

FileMaker Pro

IBM Notes

Intuit QuickBooks

LexisNexis

Medical condition coding software

Medical procedure coding software

MEDITECH software

Microsoft Access

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Publisher

Oracle JD Edwards EnterpriseOne

Oracle PeopleSoft

Sage 50 Accounting

SAP

Yardi

10‑key calculators

Alpha Software Alpha Five

Appointment scheduling software

Billing software

Bookkeeping software

Computer laser printers

Computer terminals

Data input scanners

Desktop computers

Dictation equipment

Digital duplicating machines

Electric typewriters

Electronic Data Interchange (EDI) systems

Filing system software

Google Docs

IBM Check Processing Control System (CPSC)

Laptop computers

Laser facsimile machines

Letter folding machines

Mavenlink

Microsoft Office

Microsoft Windows

Microsoft Word

Multi‑line telephone systems

Personal computers

Photocopiers

Photocopying equipment

Postage machines

Propertyware

Records management software

Salesforce CRM

Scanners

Spreadsheet software

St. Paul Travelers e‑CARMA

Switchboards

Transcription system software

Typewriters

Voice mail systems

Web browser software

Word processing software

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