Program Site Supervisor

Description
An award winning, nationally recognized youth development program.

Who We Are
ICAN is a non‑profit organization that provides free, out‑of‐school time programs serving East Valley youth. Since its founding in 1991, ICAN has remained dedicated to its mission to provide free, comprehensive programs that transform the social, emotional and educational well‑being of youth. ICAN’s goal is to create a new pathway for youth to achieve future success by offering safe, enriching programs that develop life skills through STEAM, literacy, sports, and more.

Our Culture
At ICAN, we believe every child and every family deserves access to quality childcare. Parents can work with peace of mind while children are safe and engaged. Every team member is passionate about spreading this purpose.

Qualities We Value

Eager to blaze trails, innovate, and create impact.

Growth‑oriented and optimistic; sees mistakes and challenges as opportunities to learn.

People‑oriented, investing daily to cultivate self and others.

Prepared to show up and speak up, authentic and engaged, aware of how actions influence others.

The Role
As Program Site Supervisor you manage daily site functions, lead a youth program team, recruit for enrollment, track attendance, oversee the budget, and ensure a safe, organized learning environment. You report to the Program Area Manager.

Responsibilities

Professional Development & Leadership (50%)

Align daily practices with mission, vision, and values.

Evaluate team members, document punctuality, performance, professionalism, disciplinary issues, and adherence to policies.

Administer, execute, and document quarterly and annual performance reviews, training and development plans.

Provide ongoing classroom management, discipline, and program facilitation training.

Plan training workshops in collaboration with HR.

Interview and select new team members in partnership with HR.

Communicate role expectations and build an onboarding plan.

Maintain strong communication with other Site Supervisors.

Program Quality & Management (35%)

Oversee program registration, enrollment, and attendance goals.

Implement curriculum effectively for program staff.

Maintain youth and family data in the tracking database.

Prepare and maintain daily site schedule with adequate staff coverage.

Ensure programs and activities are culturally competent and age‑appropriate.

Provide discipline, incident report documentation, and behavioral support per the plan.

Administer evaluation instruments and gather feedback from youth and families.

Set an annual events and activities calendar with the Senior Youth Program Leader.

Recommend and manage the site budget.

ICAN Community Partner Ambassador (15%)

Build and nurture relationships with school staff and parents to support shared initiatives.

Manage and develop working relationships with volunteers.

Serve as an ambassador and role model upholding ICAN’s guidelines and rules.

Perform duties with discipline and accountability.

Requirements

Minimum 1 year direct management experience.

Minimum 3 years experience in program facilitation and implementation.

Staff development experience preferred.

Bilingual preferred (Spanish).

Minimum age of 21 and a valid AZ driver’s license.

Dependable vehicle with proof of current AZ registration and valid insurance.

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail.

Excellent time management skills and ability to meet deadlines.

Strong analytical and problem‑solving skills.

Act with integrity, professionalism, and confidentiality.

Passion for cultivating the full potential of others.

Demonstrate humility, respect, and positivity.

Consistent ability to say what you mean and do what you say.

Committed to raising the bar daily and inspiring others.

Strong desire to learn and grow.

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