Lead Accounts Receivable Associate
PMA Companies, West Conshohocken, PA, United States
The Accounts Receivable Lead will be responsible for managing all aspects of billing and collections on an assigned broker book of business, as well as providing leadership, transactional support, and professional development to a small team of accounts receivable representatives.
Responsibilities
Lead a small team of accounts receivable representatives, ensuring adherence to departmental guidelines, as well as providing transactional support and professional development.
Meet all departmental collection and processing standards, including accurate and timely application of payments and reporting of past due balances.
Provide clear, detailed communication to internal and external stakeholders to ensure timely resolution of all billing requests and discrepancies.
Maintain accurate records and supporting documentation in shared drives as required.
Prepare monthly collection action reports for management.
Prepare disbursement requests for policyholder returns and broker commissions.
Demonstrate commitment to PMA’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
Qualifications
Bachelor's degree or equivalent experience – at least 2 years of accounts receivable experience
Hybrid to the Blue Bell location
Collections experience
Previous insurance industry experience a plus
Knowledge of Microsoft Excel and Word
Strong verbal and written communication skills
Strong analytical and critical thinking skills
Ability to prioritize multiple tasks
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Responsibilities
Lead a small team of accounts receivable representatives, ensuring adherence to departmental guidelines, as well as providing transactional support and professional development.
Meet all departmental collection and processing standards, including accurate and timely application of payments and reporting of past due balances.
Provide clear, detailed communication to internal and external stakeholders to ensure timely resolution of all billing requests and discrepancies.
Maintain accurate records and supporting documentation in shared drives as required.
Prepare monthly collection action reports for management.
Prepare disbursement requests for policyholder returns and broker commissions.
Demonstrate commitment to PMA’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.
Qualifications
Bachelor's degree or equivalent experience – at least 2 years of accounts receivable experience
Hybrid to the Blue Bell location
Collections experience
Previous insurance industry experience a plus
Knowledge of Microsoft Excel and Word
Strong verbal and written communication skills
Strong analytical and critical thinking skills
Ability to prioritize multiple tasks
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