Branch Banking & Customer Experience Specialist

Berkshire Bank seeks a dedicated customer service representative in Pittsfield, MA to fulfill a customer-oriented role. Responsibilities include identifying customer needs, executing transactions, and ensuring compliance with banking regulations. Applicants should have a high school diploma or equivalent, strong communication skills, and previous experience in a sales or customer service environment. Cash handling experience is preferred. The role requires availability for Saturday hours and occasional travel to nearby offices.
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