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Contract Class Action Refund Administrator (Remote – Utah)

Anderson Call & Wilkinson, Ogden, UT, United States


Class Action Refund Assistant
We are seeking an experienced

Class Action Refund Assistant

to help with the end-to-end administration of a refund/claims process involving approximately

2,500 potential claimants . This is a hybrid onsite/remote

role

suited for someone with prior claims administration, class action, accounting, office or litigation support experience. Will be hired as an employee through an agency

Responsibilities
Scope of Work

The contractor/employee will be responsible for the full refund administration lifecycle, including:

Researching and verifying approximately

2,500 claimant addresses

Preparing, printing, and mailing claim forms

Tracking mailed notices and returned mail

Receiving and reviewing submitted claims for completeness and eligibility

Communicating with claimants regarding deficiencies or questions

Maintaining accurate records of claims status and documentation

Preparing refund data and coordinating or preparing refund checks

Providing periodic status reports and final reconciliation

Maintaining strict confidentiality and secure handling of personal data

We estimate this project will involve about 800-1000 hours over 6 months to a year.

Qualifications
Prior experience with

class action claims administration, settlement administration, or similar refund programs

Strong attention to detail and ability to manage large datasets accurately

Experience with address verification, mail merges, and claims tracking

Proficiency with spreadsheets and database tools (Excel or equivalent required)

Comfortable working independently and meeting deadlines in a remote environment

Available for 30 or 40 hours a week to begin - may moderate over time.

Ability and willingness to sign a

confidentiality and non-disclosure agreement

Experience working with attorneys, courts, or legal administrators is strongly preferred

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