Site Reliability Technician (402)

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end‑markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

Responsibilities

Contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide.

Provide first‑line response to production issues including outages, end‑user performance, change management, monitoring and incident response.

Maintain site test infrastructure software and hardware with the latest updates to ensure high levels of performance and reliability.

Sustain support and maintenance for manufacturing server (L10) and rack (L11‑L12) level test software and infrastructure.

Support current test infrastructure and plan future expansions, deployments, and assemblies.

Maintain documentation of installations, upgrades, and management for testing infrastructure.

Communicate infrastructure enhancements and provide insights based on site operations and uptime challenges.

Participate in closed‑loop analysis/responses to factory test failures.

Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs.

Shift Schedule

6:00 PM to 6:00 AM from Sunday to Wednesday, with alternating schedule from Sunday to Tuesday each week.

Management & Supervisory Responsibilities

Reports to Management.

Qualifications

Experience in programming/scripting languages: Python, Java, BASH, C, C++ (a plus).

Understanding of Linux fundamentals: CentOS, Ubuntu.

Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester.

Experience with creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines using VMWare (a plus).

Experience with enterprise Ethernet datacenter switching/routing L1, L2, L3 (BGP, DHCP Relay, ECMP). Arista CloudVision a plus.

Demonstrated ability to communicate infrastructure improvements and provide leadership with reporting on site performance, uptime risks, and reliability trends.

Education

Preferred bachelor’s degree in electrical/computer engineering, computer science, or related field.

Experience

1‑3 years of software engineering and/or IT operations and infrastructure experience.

Excellent verbal and written communication skills.

Experience working in multi‑site and multi‑cultural environments.

Domestic and/or international travel, up to 10%, may be required.

Benefits

Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options.

401K Match.

Employee Stock Purchase Plan.

Paid Time Off.

Tuition Reimbursement.

Life, AD&D, and Disability Insurance.

Commuter Benefits.

Employee Assistance Program.

Pet Insurance.

Adoption Assistance.

Annual Merit Increases.

Community Volunteer Opportunities.

Safety Notice
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e‑mail address; direct phone call from a member of the Jabil team; or direct e‑mail with a jabil.com e‑mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e‑mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

#J-18808-Ljbffr