Title Assistant
First American, San Diego, CA, United States
Overview
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Our people-first culture emphasizes inclusivity, empowerment, and a supportive environment that fosters innovation.
What We Do
The Title Assistant job family includes a broad range of administrative or support duties that assist residential, commercial and/or industrial title processes. Responsibilities include collating and gathering information, responding to inquiries, reviewing and validating data, and providing customer service to external clients and field escrow offices. This role may be located in a production center, branch office, or as part of a title team. Acts as a liaison to coordinate the resolution and completion of the title process and may support specialized title-related processes.
Essential Functions
Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
Creates and maintains files, records and reports; monitor and track workflow.
Responds to inquiries and gathers information to resolve issues and complete the title process; prepares documentation and reports.
Communicates with internal and external groups.
Knowledge and Skills / Technology Used
Experience with MS Office suite
Excellent verbal and written communication skills
Maintains professionalism and a positive service attitude at all times
Strong detail orientation
Customer service orientation
Exercises good judgment
Working knowledge of company and/or client operating systems
Typical Education
High School diploma or equivalent
Typical Range of Experience
2+ years title industry experience
Pay Range: $20.31 - $27.09 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Note:
The following statements apply to candidates who will be working from an unincorporated area within Los Angeles County.
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we embrace individuality and foster an authentic and inclusive workplace for all. First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other benefits such as an employee stock purchase plan.
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First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Our people-first culture emphasizes inclusivity, empowerment, and a supportive environment that fosters innovation.
What We Do
The Title Assistant job family includes a broad range of administrative or support duties that assist residential, commercial and/or industrial title processes. Responsibilities include collating and gathering information, responding to inquiries, reviewing and validating data, and providing customer service to external clients and field escrow offices. This role may be located in a production center, branch office, or as part of a title team. Acts as a liaison to coordinate the resolution and completion of the title process and may support specialized title-related processes.
Essential Functions
Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
Creates and maintains files, records and reports; monitor and track workflow.
Responds to inquiries and gathers information to resolve issues and complete the title process; prepares documentation and reports.
Communicates with internal and external groups.
Knowledge and Skills / Technology Used
Experience with MS Office suite
Excellent verbal and written communication skills
Maintains professionalism and a positive service attitude at all times
Strong detail orientation
Customer service orientation
Exercises good judgment
Working knowledge of company and/or client operating systems
Typical Education
High School diploma or equivalent
Typical Range of Experience
2+ years title industry experience
Pay Range: $20.31 - $27.09 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Note:
The following statements apply to candidates who will be working from an unincorporated area within Los Angeles County.
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we embrace individuality and foster an authentic and inclusive workplace for all. First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other benefits such as an employee stock purchase plan.
#J-18808-Ljbffr