Coordinator, Student Resource
Inside Higher Ed, Nutterville, WI, United States
Applications Deadline
Applications must be submitted by 12:01 a.m., May 04, 2026.
Thank You
Thank you for your interest in a career at Northcentral Technical College (NTC).
Job Summary
The Student Resources Coordinator will assist students in navigating nonacademic support within the College and campus communities. This person will provide short-term case management services to individuals related to non-academic support such as mental health services, food insecurity, childcare, transportation, and financial planning/literacy. These services support NTC’s diverse student population in achieving their educational and life goals. Services may be provided in-person, through phone, or virtually to students at any NTC campus.
Essential Functions And Responsibilities
Individual Consultation And Outreach
Meet with students to determine appropriate short and long-term nonacademic supports, including mental health supports, and facilitate student access to college and community resources.
Follow up on faculty and staff referrals to mental health and other nonacademic services.
Group Facilitation
Coordinate and facilitate wellness workshops and other support groups based on student need and faculty/staff recommendations.
Facilitate with external experts to provide group facilitation when appropriate.
Awareness Initiatives
Coordinate initiatives to provide information to students, faculty, and staff about NTC and community resources, college initiatives, and navigation services.
Organize events to benefit students and connect them to community partners, fostering an understanding of services and benefits.
Crisis Management
In coordination with Student Services managers, provide triage crisis management services to enrolled students, connecting them to needed campus or community resources.
Community Partnerships
Develop relationships with mental health and other wellness providers to provide seamless referral services to community partners.
Work with agency partners to learn how to apply for auxiliary benefits including housing, childcare, health care, etc., referring students to these services as appropriate.
Campus Assessment, Response, And Evaluation (CARE) Team
May serve on the College’s CARE committee to provide guidance and information to the team as well as follow-up with students if appropriate.
Evaluation & Assessment
Evaluate student needs and nonacademic barriers to success, assess effectiveness of current services, and make recommendations for new and continuing resources.
Minimum Qualifications Required
Education: Bachelor's Degree
Experience: 1 Year
Additional Experience: Minimum 1-year prior experience in a mental health field or counseling experience preferred. Prior case management experience and knowledge of community resources preferred. State of Wisconsin Social Work license preferred.
Knowledge, Skills And Abilities
Language Skills
– Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.
Math Skills
– Ability to add and subtract numbers using basic units of measurement.
Reasoning Ability
– Ability to apply common sense understanding to carry out written, oral, or diagrammed instructions; solve problems involving several concrete variables in standardized situations.
Technical Skills
– Ability to navigate to and between computer applications; read/reply to emails, open/save/close files and applications; find, format and print documents; operate common office equipment.
Customer Service Skills
– Ability to pleasantly initiate, maintain and end a conversation; act in a professional manner using appropriate language and body language.
Physical Requirements
Carrying/Lifting 10-25lbs – Low
Carrying/Lifting 25-50lbs – Low
Carrying/Lifting > 50lbs – N/A
Sitting – High
Standing/walking/climbing – Medium
Squatting/Crouching/Kneeling/Bending – Low
Repetitive Hand/Foot Movement – Low
Pushing/Pulling/Reaching Above Shoulder – Low
Work Environment
Indoor/Office Work Environment – High
Outdoor Weather Conditions – Low
Irritated or Agitated Individuals – Medium
Hostile or Violent Individuals – Low
Hazardous Fumes/Odors/Toxic Chemicals – N/A
Confined Spaces (as identified by OSHA) – N/A
Work-Related Travel – Low
Smell Requirement – N/A
Specific Vision – N/A
Hearing – N/A
Taste – N/A
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Applications must be submitted by 12:01 a.m., May 04, 2026.
Thank You
Thank you for your interest in a career at Northcentral Technical College (NTC).
Job Summary
The Student Resources Coordinator will assist students in navigating nonacademic support within the College and campus communities. This person will provide short-term case management services to individuals related to non-academic support such as mental health services, food insecurity, childcare, transportation, and financial planning/literacy. These services support NTC’s diverse student population in achieving their educational and life goals. Services may be provided in-person, through phone, or virtually to students at any NTC campus.
Essential Functions And Responsibilities
Individual Consultation And Outreach
Meet with students to determine appropriate short and long-term nonacademic supports, including mental health supports, and facilitate student access to college and community resources.
Follow up on faculty and staff referrals to mental health and other nonacademic services.
Group Facilitation
Coordinate and facilitate wellness workshops and other support groups based on student need and faculty/staff recommendations.
Facilitate with external experts to provide group facilitation when appropriate.
Awareness Initiatives
Coordinate initiatives to provide information to students, faculty, and staff about NTC and community resources, college initiatives, and navigation services.
Organize events to benefit students and connect them to community partners, fostering an understanding of services and benefits.
Crisis Management
In coordination with Student Services managers, provide triage crisis management services to enrolled students, connecting them to needed campus or community resources.
Community Partnerships
Develop relationships with mental health and other wellness providers to provide seamless referral services to community partners.
Work with agency partners to learn how to apply for auxiliary benefits including housing, childcare, health care, etc., referring students to these services as appropriate.
Campus Assessment, Response, And Evaluation (CARE) Team
May serve on the College’s CARE committee to provide guidance and information to the team as well as follow-up with students if appropriate.
Evaluation & Assessment
Evaluate student needs and nonacademic barriers to success, assess effectiveness of current services, and make recommendations for new and continuing resources.
Minimum Qualifications Required
Education: Bachelor's Degree
Experience: 1 Year
Additional Experience: Minimum 1-year prior experience in a mental health field or counseling experience preferred. Prior case management experience and knowledge of community resources preferred. State of Wisconsin Social Work license preferred.
Knowledge, Skills And Abilities
Language Skills
– Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.
Math Skills
– Ability to add and subtract numbers using basic units of measurement.
Reasoning Ability
– Ability to apply common sense understanding to carry out written, oral, or diagrammed instructions; solve problems involving several concrete variables in standardized situations.
Technical Skills
– Ability to navigate to and between computer applications; read/reply to emails, open/save/close files and applications; find, format and print documents; operate common office equipment.
Customer Service Skills
– Ability to pleasantly initiate, maintain and end a conversation; act in a professional manner using appropriate language and body language.
Physical Requirements
Carrying/Lifting 10-25lbs – Low
Carrying/Lifting 25-50lbs – Low
Carrying/Lifting > 50lbs – N/A
Sitting – High
Standing/walking/climbing – Medium
Squatting/Crouching/Kneeling/Bending – Low
Repetitive Hand/Foot Movement – Low
Pushing/Pulling/Reaching Above Shoulder – Low
Work Environment
Indoor/Office Work Environment – High
Outdoor Weather Conditions – Low
Irritated or Agitated Individuals – Medium
Hostile or Violent Individuals – Low
Hazardous Fumes/Odors/Toxic Chemicals – N/A
Confined Spaces (as identified by OSHA) – N/A
Work-Related Travel – Low
Smell Requirement – N/A
Specific Vision – N/A
Hearing – N/A
Taste – N/A
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