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Shipment Coordination Assistant Dispatch Role

Optimal Dispatch Service LLC, Jacksonville, FL, United States


Position Details: Full-Time | Shipment Coordination | Entry-Level Opportunity

Position Overview
A Shipment Coordination Assistant opportunity is available for candidates interested in supporting freight dispatch activity and transportation operations. The role focuses on load monitoring, communication support, dispatch documentation, and helping maintain visibility across shipment movement. This position is suited for someone who can stay organized, follow process, and contribute to efficient coordination throughout the workday.

Responsibilities

Assist with coordination tasks tied to active freight shipments

Monitor status updates and keep load records current

Support communication with drivers and operations contacts

Help maintain documentation related to dispatch workflow

Assist with scheduling updates and time‑sensitive follow‑up

Flag operational issues, service disruptions, or delays when needed

Provide administrative support within freight operations

Help keep shipment information organized and accurate

Qualifications

Good communication and documentation skills

Organized and detail‑focused mindset

Ability to work with multiple moving parts

Basic computer knowledge and comfort with clerical support

Dependable and professional approach

Ability to maintain accuracy under changing priorities

Interest in shipping, logistics, or dispatch support

Prior direct experience is not required

Work Environment
This position supports freight movement in a transportation‑focused environment that depends on timely communication, organized records, and steady follow‑up. The role may involve handling multiple updates during the day while maintaining professionalism and accuracy.

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