Public Safety Dispatcher I
City of Madera, Madera, CA, United States
Public Safety Dispatcher I
Salary
$46,014.13 - $58,735.24 Annually
Location
Police Department
Job Type
Full-Time
Department
Police Department
Division
PD Non-Officer
Opening Date
04/21/2026
Closing Date
5/7/2026 3:00 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
MPOA
Overview
Online Exam: May 15 - May 25
Under general supervision and according to established procedures, receives emergency and non-emergency requests for law enforcement services and dispatches via radio, telephone and other communications media; provides telecommunications support and incident coordination for field units; performs other related duties as required.
Primary Responsibilities
The Public Safety Dispatcher I is the entry level class in the Public Safety Dispatcher class series. Public Safety Dispatchers are expected to perform the full range and scope of dispatching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Work shifts rotate and mandatory overtime may be required. A Public Safety Dispatcher I may promote to the journey level Public Safety Dispatcher II classification upon recommendation of the Department Head and approval of the City Manager after two (2) years of satisfactory work experience with the City of Madera and demonstration of journey-level proficiency as a Public Safety Dispatcher.
Minimum Qualifications
One (1) year of full time work experience in public contact work, including receipt and referral of telephone communications
A high school diploma or equivalent
Possession of or ability to obtain a valid Class C California driver’s license
Completion of DOJ training for full access operator within one (1) year of appointment
Must obtain a POST Public Safety Dispatcher Certificate upon completion of probation
Additional Information
Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process.
Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the examination processes. Online Exam: Pass/Fail 100% weight value. Candidates must earn a passing score on the exam to be considered for the eligibility list. Passing score for non-data entry portion is 54 or higher; for data entry 1500 or higher.
Applicants who require special examination accommodations due to a disability should contact the Human Resources Department five (5) business days prior to any scheduled examination at (559) 661-5404. The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment. Candidates considered for hire must successfully pass an extensive background check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen.
Applicants may be eligible for Veteran Preference Points - please submit DD214 with application for consideration.
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Salary
$46,014.13 - $58,735.24 Annually
Location
Police Department
Job Type
Full-Time
Department
Police Department
Division
PD Non-Officer
Opening Date
04/21/2026
Closing Date
5/7/2026 3:00 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
MPOA
Overview
Online Exam: May 15 - May 25
Under general supervision and according to established procedures, receives emergency and non-emergency requests for law enforcement services and dispatches via radio, telephone and other communications media; provides telecommunications support and incident coordination for field units; performs other related duties as required.
Primary Responsibilities
The Public Safety Dispatcher I is the entry level class in the Public Safety Dispatcher class series. Public Safety Dispatchers are expected to perform the full range and scope of dispatching duties including maintaining field communications with public safety personnel with minimal guidance and supervision. Work shifts rotate and mandatory overtime may be required. A Public Safety Dispatcher I may promote to the journey level Public Safety Dispatcher II classification upon recommendation of the Department Head and approval of the City Manager after two (2) years of satisfactory work experience with the City of Madera and demonstration of journey-level proficiency as a Public Safety Dispatcher.
Minimum Qualifications
One (1) year of full time work experience in public contact work, including receipt and referral of telephone communications
A high school diploma or equivalent
Possession of or ability to obtain a valid Class C California driver’s license
Completion of DOJ training for full access operator within one (1) year of appointment
Must obtain a POST Public Safety Dispatcher Certificate upon completion of probation
Additional Information
Only those applicants who meet the qualification standards of this position on or before the posted final filing date will be allowed to participate in the examination process.
Examination scores determine standing on eligibility lists. The examination process may consist of the following parts: Application Package Review (Qualifying only): Only the most qualified applicants, based upon the information provided on the application will be invited to participate in the examination processes. Online Exam: Pass/Fail 100% weight value. Candidates must earn a passing score on the exam to be considered for the eligibility list. Passing score for non-data entry portion is 54 or higher; for data entry 1500 or higher.
Applicants who require special examination accommodations due to a disability should contact the Human Resources Department five (5) business days prior to any scheduled examination at (559) 661-5404. The City Manager, upon recommendation of the Police Chief, will make the final selection and appointment. Candidates considered for hire must successfully pass an extensive background check, including a polygraph examination and credit history report; a criminal history check; a pre-employment physical examination, including psychological evaluation, and drug screen.
Applicants may be eligible for Veteran Preference Points - please submit DD214 with application for consideration.
#J-18808-Ljbffr