Night Auditor
La Quinta Inn & Suites Wyndham Auburn, Auburn, WA, United States
Overview
Hotel Night Auditor / Overnight Shift / Front Desk Agent. Is it time to work somewhere you love that is fun, exciting, and rewarding? We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule. Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care.
Responsibilities
Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department
Knows room locations, types of rooms available, and room rates
Registers arriving guests and assigns rooms
Coordinates guest room maintenance work with the engineering and maintenance division
Takes same-day reservations and future reservations when necessary. Knows cancellation procedures
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
Process laundry (wash, dry, fold) to re-stock for the next housekeeping day
Reports any unusual occurrences or requests to the manager
Manages and resolves all guest complaints in a professional and courteous manner
Processes guest check-outs and handles monetary transactions
Maintains a high level of professional appearance and demeanor
Team oriented establishment
Performs other duties as assigned
Flexible shifts: 4 nights, 10-hour shifts
Qualifications
Night Auditor experience a plus
Able to work overnight
Reliable transportation
High school diploma
Able to lift up to 50 lbs.
Customer Service
Valid driver License
Flexible hours
Hotel experience
Smiling face
Compensation & Benefits
Compensation: $19 - $20 hourly + bonuses
Benefits: Paid Vacation time and sick pay. Great upward potential, monthly bonuses, 401K, and opportunity to cross-train in other departments, with competitive pay increases based on performance.
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Hotel Night Auditor / Overnight Shift / Front Desk Agent. Is it time to work somewhere you love that is fun, exciting, and rewarding? We are one of the best service hotel operating companies in the area. We are not only proud of where we work, but this place is like a family and we definitely know how to have fun. This position is 4 days a week, with 10-hour shifts, and has a flexible schedule. Front desk agents represent the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care.
Responsibilities
Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department
Knows room locations, types of rooms available, and room rates
Registers arriving guests and assigns rooms
Coordinates guest room maintenance work with the engineering and maintenance division
Takes same-day reservations and future reservations when necessary. Knows cancellation procedures
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
Process laundry (wash, dry, fold) to re-stock for the next housekeeping day
Reports any unusual occurrences or requests to the manager
Manages and resolves all guest complaints in a professional and courteous manner
Processes guest check-outs and handles monetary transactions
Maintains a high level of professional appearance and demeanor
Team oriented establishment
Performs other duties as assigned
Flexible shifts: 4 nights, 10-hour shifts
Qualifications
Night Auditor experience a plus
Able to work overnight
Reliable transportation
High school diploma
Able to lift up to 50 lbs.
Customer Service
Valid driver License
Flexible hours
Hotel experience
Smiling face
Compensation & Benefits
Compensation: $19 - $20 hourly + bonuses
Benefits: Paid Vacation time and sick pay. Great upward potential, monthly bonuses, 401K, and opportunity to cross-train in other departments, with competitive pay increases based on performance.
#J-18808-Ljbffr