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Customer Service Representative

Allstate Insurance Agency - Dimetrius Hatcher, Durham, NC, United States


Benefits

Flexible schedule
Paid time off
Training & development
Potential for work-from-home flexibility for high‑performing candidate meeting quotas
Excellent career path, mostly recession‑proof industry
Base pay plus commissions (based on minimum production requirement)
Bonuses
Professional development
Job stability in a growing industry
Reimbursement for Property and Casualty
Job Description

The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.
Responsibilities

Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
Foster and maintain excellent relationships with clients and prospects through regular follow‑up, accurate and timely quotations, and general account support.
Anticipate, respond to, and follow up on all existing client needs.
Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win‑backs.
Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation.
Present policies to insured and educate them on coverages and rates.
Support and prepare clients for renewal and retention, and maintain strong client relationships.
Requirements

Possess a valid driver’s license and a source of reliable transportation.
Willingness to obtain an Insurance license.

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