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Maintenance Technician

Colliers International, Birmingham, AL, United States


Restaurant Maintenance Technician – Chick‑fil‑A Restaurants

Position Overview
The Restaurant Maintenance Technician provides both preventative and reactive maintenance support across a defined local market. This role ensures restaurant kitchen equipment and related building systems meet all performance standards through timely diagnostics, repair, and preventative service.

Key Responsibilities

Diagnose, repair, install, and remove commercial kitchen equipment.

Service commercial cooking equipment, refrigeration systems (including sealed systems), specialty food service equipment, and base building HVAC systems.

Respond to operator service requests within established service level agreements.

Service equipment such as Henny Penny, Follett, Lennox HVAC, Traulsen, Hobart mixers, Champion dishwashers, Garland Grill.

Communicate with manufacturers for diagnosis support and parts identification.

Consult with the Chick‑fil‑A Technical Assistance Team onsite.

Install ordered parts accurately and professionally.

Document work orders, time reporting, receipts, and truck stock inventory accurately and timely.

Maintain an organized service vehicle, tools, and parts inventory.

Support on‑call emergency response during non‑standard hours.

Follow safe work practices and accident prevention procedures.

Participate in continuous OEM training and certification programs.

Engage with equipment partners, suppliers, and vendors supporting the service network.

Maintain productivity levels in accordance with company standards.

Skills, Education, and Experience

Technical trade school training and/or relevant hands‑on experience.

Minimum 5+ years of related trade experience or equivalent.

Proven training or experience in one or more of the following:

Sealed refrigeration/HVAC systems

Electrical systems

Mechanical systems

Process controls

Hot side cooking equipment or mechanical power transmission

Experience servicing kitchen equipment, facilities, or construction systems.

EPA Universal Certification.

Valid state driver's license and proof of insurance.

Safe driving record (MVR required).

Ability to safely operate company vehicles.

Strong mechanical aptitude and troubleshooting skills.

Ability to read diagrams and schematics.

Proficiency in Microsoft Word, Excel, and mobile service applications.

Excellent written and verbal communication skills.

Self‑starter with the ability to work independently.

Positive, service‑oriented attitude.

Travel Requirements

100% travel within a defined local market.

Limited overnight travel primarily for onboarding and training.

Physical Requirements

Work extended periods during emergency or priority situations (including overtime).

Lift, carry, push, or pull up to 50 pounds.

Climb ladders and stairs up to two stories; rooftop access ladders provided; van loading/unloading of a large ladder is not typical.

Frequent bending, twisting, kneeling, crouching, and crawling.

Extended periods of standing and walking on even and uneven surfaces.

Frequent use of arms, wrists, and hands to operate tools and machinery.

Work indoors and outdoors in varying weather conditions.

Competitive compensation and benefits include a full range of health care benefits, paid time off, and 401(k).

Equal Employment Opportunity

Colliers provides equal employment opportunities to all persons. No employee or applicant will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full‑time basis. The employer will not sponsor work visas.

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