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Insurance Account Representative

First Baldwin Insurance, Foley, AL, United States


First Baldwin Insurance is a premier independent insurance agency dedicated to providing customized homeowners, auto, and life insurance solutions to meet the unique needs of individuals and businesses. Serving the coastal region of Alabama, we specialize in tailored coverage for homeowners and small businesses across numerous communities. With a focus on delivering peace of mind, we bring expertise and resources to ensure clients are protected in times of need. Our commitment is to offer personalized insurance solutions with exceptional service. Our team is collaborative, reliable, and dedicated to building relationships that add value to people’s lives.

Role Description
This is a full-time, salaried role for an Insurance Account Representative located in Foley. Hybrid and Fully Remote opportunities available for candidates with proven industry experience and an active AL P&C license. The primary responsibilities of this role include managing client accounts, assisting clients in selecting appropriate insurance products, providing excellent customer service, building and maintaining client relationships, supporting sales activities, and training clients on policies and procedures. You will serve as a trusted advisor to clients, helping them navigate their insurance needs while ensuring satisfaction and compliance with company standards.

Qualifications

Proven skills in Account Management or Sales

Strong Customer Service abilities with a focus on building and maintaining relationships

Excellent Communication skills, including the ability to explain complex concepts clearly and concisely

Experience in Training clients or colleagues on products and services

Proactive problem-solving skills and attention to detail

Proficiency in using technology and insurance-related software

Previous experience in the insurance industry or related fields is a plus

Current AL Property & Casualty license strongly desired

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