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Customer Service Representative - State Farm Agent Team Member

State Farm Agent, Sherman, TX, United States


About Our Agency
Our agency opened in 2014. We are a close‑knit team dedicated to serving our customers with professionalism and integrity.

Benefits

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Role Description
As a Customer Service Representative – State Farm Agent Team Member with Ed Meacham – State Farm Agent, you will generate exceptional customer experiences, resolve inquiries, coordinate with agency team members, and anticipate community member needs.

Responsibilities

Answer customer inquiries and provide policy information.

Assist customers with policy changes and updates.

Process insurance claims and follow up with customers.

Maintain accurate records of customer interactions.

Qualifications

Communication and interpersonal skills.

Detail‑oriented and able to multitask.

Previous customer service experience preferred.

Compensation
$35,000.00 - $50,000.00 per year

EEO Statement
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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